Key Account Manager

Suntory Holdings Limited; Petaling Jaya; On-site; MYR 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive sales and market share growth for key accounts. This role involves strategic planning, fostering strong relationships with clients, and ensuring alignment with business objectives. The ideal candidate will have a solid background in the fast-moving consumer goods (FMCG) sector, with proven experience in Key Account management. Join a forward-thinking company that values diverse perspectives and is committed to creating an inclusive workplace where you can thrive and make a significant impact on the business.

Qualifications

• 3-5 years in FMCG industry with Key Account management experience.
• Strong negotiation and analytical skills required.

Responsibilities

• Achieve sales targets and manage promotional activities.
• Develop annual business plans and maintain retailer relationships.

Skills

Negotiation Skills

Analytical Skills

Leadership Attributes

Interpersonal Skills

Commercial Acumen

Resilience

Business Understanding

Education

Diploma in Business

Bachelor in Business Administration

Job description

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Key Account Manager

Requisition ID: 9793

Job Summary

The Key Account Manager will be responsible for planning and achieving the annual account plan on sales, profit, and market share for the designated key account- Lotus & Giant
This role involves developing and executing strategic plans to meet business objectives, fostering strong relationships with key clients, and ensuring the alignment of account strategies with overall company goals.

Job Responsibilities

• Achieve sales targets and profit objectives.
• Monitor sales and initiate programs to meet targets.
• Ensure accurate sales forecasts and sufficient stock.
• Negotiate promo costs and margins with buyers.
• Manage trade funds and achieve spend KPIs.
• Increase sales through promotional activities.

2. Customer Programs:

• Develop and execute annual business plans and promotions.
• Conduct regular business reviews.
• Manage contractual agreements.
• Track and analyze promotional effectiveness.
• Maintain good relationships with retailers.

3. Commercial Works/Executions:

• Analyze promotional activities and ROI.
• Manage and motivate the operations/merchandising team.
• Coordinate promotions, displays, and roadshows.
• Coordinate ordering and delivery.
• Review operational efficiency.
• Negotiate category development projects.
• Conduct weekly trade visits with the sales team.

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Your Team

Line Manager: Head of Modern Trade
Peers: 1 x Ecommerce Specialist, 2 x Key Account Manager, 1 x Key Account Executive
Total team size: 6

Skills and Experience

Knowledge:

• Business Graduate

Technical/Work-Based Skills:

• At least 3-5 years in the fast-moving consumer goods (FMCG) industry
• High level of negotiation and analytical skills

General Skills/Attributes:

• Good understanding of the business environment and its dynamics
• Strong leadership attributes
• Strong interpersonal skills, good commercial acumen, resilience, and a positive attitude
• Good understanding of company directions and business essentials
• Analytical mindset

Experience:

• Minimum 3 years of Key Account management and sales operations experience, with at least 1 year in IKA accounts specifically
• Experience managing Modern Trade in the FMCG industry

Qualifications:

• Minimum Diploma in a Business-related course

Education

Bachelors in Business Administration

Others in Business Administration

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.