Key Account Manager

AB InBev Growth Group; Malaysia; On-site; MYR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking an Implementation Specialist to drive partner transformations and technology deployments across APAC. This role involves leading a team, managing client relationships, and ensuring successful project execution to meet financial KPIs. The company offers a dynamic work environment with opportunities for professional growth and a range of perks including performance bonuses and health insurance. If you're passionate about leveraging technology to enhance business operations and thrive in a fast-paced setting, this position is a fantastic opportunity to make a significant impact.

Benefits

Performance based bonus

Attendance Bonus

Casual office and dress code

Days off

Health, dental, and life insurance

Discounts on Ambev products

School materials assurance

Language and training platforms

Qualifications

• Proven experience in a leadership role in a fast-paced environment.
• Strong leadership and management skills with effective team-building.

Responsibilities

• Lead end-to-end partner transformations for multiple partners.
• Responsible for BEES Technology deployment and project monitoring.
• Negotiate contracts and drive partner NPS score for revenue growth.

Skills

Key Account Management

Leadership Skills

Communication Skills

Data Analysis

Job description

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

BEES, our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

Learn more on how BEES keeps business buzzing at www.bees.com

About the job

We are excited to help new global partners unlock our platform’s full potential by digitizing their sales process and leveraging their existing route to market. To do this, we are expanding the BEES team in APAC, setting up an Implementation hub in Hong Kong to work on-the-ground with our partners on a daily basis.

Reporting directly into the Partner Implementation lead, the Implementation Specialist will execute across active partner transformations and product deployments.

What you'll do:

1. In a client facing capacity, lead end-to-end partner transformations for up to 2 partners at a time, depending on size of country and roadmap.
2. Responsible for end-to-end BEES Technology deployment in up to 2 partnership countries in the Zone (regional market). Monitor and review project activities and ensure target achievements.
3. Lead business transformation team of 2 Implementation Specialists and indirectly manage/coordinate 4 peers to deliver cross-functional support (Digital Services, Frontline, Data & Reporting, Product & Engineering).
4. Deliver BEES Commercial results in line with Financial KPIs.
5. Responsible for relationship with Partner’s commercial leadership team (such as President or Business Unit Head of partner organization) for countries’ scope.
6. Accountable for partner transformation, governance, & timely execution of deliverables in assigned countries.
7. Negotiate contracts with key partners and meet established deadlines for the fulfillment of each client's long-term goals.
8. Drive partner NPS score to align with global average within countries in scope to drive adoption and partner revenue.
9. Responsible to deliver budget (BEES Net Revenue & implementation costs) for each assigned country.

What you'll bring:

1. Proven experience as a key account manager or in a similar leadership role in a fast-paced environment.
2. Strong leadership and management skills, with the ability to build and lead an effective team.
3. Excellent communication and interpersonal skills, with the ability to communicate effectively with all stakeholders.
4. Demonstrated ability to analyze and evaluate data and metrics, with a deep understanding of business operations and processes.

What We Offer:

1. Performance based bonus*
2. Attendance Bonus*
3. Casual office and dress code.
4. Days off*
5. Health, dental, and life insurance.
6. Discounts on Ambev products*
7. School materials assurance.
8. Language and training platforms.

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