Key Account Management, Officer/ Executive

Jie Business Sdn Bhd; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading company in Malaysia seeks a Key Account Management Officer/Executive responsible for nurturing client relationships and driving strategic growth. The ideal candidate must possess relevant educational qualifications and skills in communication, relationship management, and planning. In this fast-paced role, you will collaborate closely with internal teams to ensure customer satisfaction and identify new business opportunities.

Qualifications

• Must possess at least a Diploma or equivalent.
• Proficiency in Mandarin preferred.
• Preferably 1-year consultative selling experience.

Responsibilities

• Manage and nurture relationships with key clients.
• Develop and execute strategic account plans.
• Conduct regular client business reviews and performance analyses.

Skills

Interpersonal relationship skills

Planning

Time management

Organizational skills

Education

Diploma, Advanced Diploma, or Bachelor's Degree

Tools

Microsoft Office

Job description

Key Account Management, Officer/Executive

Responsible for managing and nurturing relationships with key clients and developing strategic account plans to drive customer retention and revenue growth.

Job Descriptions:

• Act as the primary point of contact to build and maintain strong relationships with key clients by understanding their business needs and ensuring their satisfaction with products or services.
• Develop and execute strategic account plans to drive growth and maximize revenue.
• Stay updated on competitor activities and industry trends to identify new business opportunities within existing accounts and strategize to expand business in the market.
• Conduct regular client business reviews and performance analyses on a weekly and monthly basis.
• Work closely with internal teams, such as GTM, marketing, customer service, etc., to deliver exceptional customer experiences.

Job Requirements:

• Must possess at least a Diploma, Advanced Diploma, Bachelor's Degree, or equivalent.
• Required language(s): English, Mandarin, and Bahasa Malaysia. Proficiency in Mandarin is preferred for effective communication with Mandarin-speaking clients.
• Preferably 1-year consultative selling experience; fresh graduates are welcome to apply.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Excellent interpersonal relationship skills.
• Strong planning, time management, and organizational skills.
• Ability to thrive in a fast-paced and creative environment.

Additional Information

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