Key Account Executive (FMCG)

ZUS Coffee; Subang Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Executive to join their team. This role involves managing key accounts, conducting market visits, and providing insights to drive sales growth. You will collaborate cross-functionally to execute trade marketing activities and resolve customer complaints. The ideal candidate will possess strong sales and negotiation skills, analytical thinking, and excellent communication abilities. This is a fantastic opportunity for both experienced professionals and fresh graduates looking to make an impact in the fast-moving consumer goods sector.

Qualifications

• At least 1 year of experience in sales or FMCG industry.
• Strong ability to manage and negotiate with key accounts.

Responsibilities

• Assist in managing CVS accounts with market insights and sales reporting.
• Conduct regular market visits and gather feedback to identify growth opportunities.

Skills

Sales & Negotiation

Analytical Thinking

Communication

Coordination

Problem-Solving

Education

Bachelor's degree (Fresh graduates welcome)

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Position Responsibilities

• Customer Business Planning: Assist in managing CVS accounts by providing market or outlets insight, sales reporting and other operation information.
• Promotion Planning & Execution: Audit key monthly activities and share POSM with CVS accounts according to the planned timeline.
• Business Review & Market Visit: Conduct regular market visits to store level and gather feedback such as building rapport with store level. Identify potential growth areas, opportunities and address immediate concerns.
• Payment & Claims Coordination: Monitoring payment status, validating customer claims and ensuring timely submission to Finance.
• Maintain strong relationships with CVS accounts to ensure smooth collaboration.
• Support the execution of trade marketing activities, promotions and resolving customer complaints.
• Prepare reports, presentations and sales data analysis for decision-making.
• Conduct market research and competitor analysis to identify growth opportunities.
• Update sales forecasts based on market trends, sales performance and account feedback.

Qualifications & Experience

• At least 1 year of experience in sales or the FMCG industry.
• Fresh graduates are welcome to apply.
• Sales & Negotiation: Strong ability to manage and negotiate with key accounts.
• Analytical Thinking: Ability to analyze sales data and generate actionable insights.
• Communication: Excellent verbal and written communication skills.
• Coordination: Ability to work cross-functionally with different departments.
• Problem-Solving: Quick thinking and solution-oriented mindset.
• Microsoft Office: Proficiency in Excel, PowerPoint and reporting tools.