Key Account Executive (Based in Kuching)

Foodpanda; Kuching; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading global delivery platform seeks a Key Account Executive in Kuching, Sarawak. The position involves managing client relationships, leveraging sales skills in the food and beverage sector, and ensuring growth through strategic marketing. Benefits include a dynamic work environment, professional development, and comprehensive health coverage.

Benefits

Medical

Dental

Corporate Allowance

Lifestyle Allowance

Qualifications

• 2-3 years’ experience in a client management role preferred.
• Proven B2B sales experience in F&B, media, advertising, FMCG, or e-commerce.
• Exceptional verbal and written communication skills.

Responsibilities

• Manage and expand relationships with existing restaurants.
• Develop strategic marketing plans for consistent growth.
• Monitor account performance metrics and compliance.

Skills

Account Management

Client Relationship Building

Upselling/Cross-Selling

E-Commerce

Data Analytics

Project Management

Critical Thinking

Negotiation

Tools

MS Office

Salesforce

Job description

Key Account Executive (Based in Kuching)

Add expected salary to your profile for insights.

We are looking for a Key Account Executive to be based in Kuching, Sarawak. The department is responsible for identifying new business opportunities, promoting existing activities, and ensuring fast, sustainable growth.

Responsibilities:

• Manage and expand relationships with existing restaurants and proactively identify new business opportunities.
• Monitor accounts and identify upsell and cross-sell opportunities.
• Develop strategic marketing plans and ensure consistent growth for the client’s business.
• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards.
• Maintain strong knowledge of all aspects of the foodpanda business model and the online food ordering market.
• Collaborate with other departments and stakeholders, providing feedback and industry trend insights.
• Serve as the main point of contact for client concerns and needs.
• Work with internal support functions to ensure deals meet quality standards.
• Collaborate with various stakeholders to ensure timely project delivery.
• Facilitate client need fulfillment through internal departments.

Qualifications:

• 2-3 years’ experience in a client management role preferred.
• Proven B2B sales experience, preferably in F&B, media, advertising, FMCG, or e-commerce.
• Exceptional verbal and written communication skills.
• Ability to analyze large data sets.
• Strong adaptability and problem-solving skills.
• Proficiency in MS Office; Salesforce knowledge is a plus.
• Multilingual abilities are advantageous.

Key Skills: Account Management, Client Relationship Building, Upselling/Cross-Selling, E-Commerce, Revenue Management, Project Management, Data Analytics, Critical Thinking, Negotiation.

Additional Information:

• What We Offer: Dynamic work environment, personal and professional development, team events, diverse and inclusive team, responsibility from day one, benefits including free food, health and dental insurance, learning opportunities.

foodpanda is operated by Delivery Hero Group, a leading global delivery platform operating in over 70 markets. Founded in 2011, employing over 40,000 people worldwide, and pioneering quick commerce to deliver groceries in under an hour.

Job Insights: Salary details, number of applicants, skills match, application questions about experience, right to work, salary expectations, and software skills.

foodpanda Central Operations supports 11 countries with 1800 employees internally and 4000 outsourced. We aim to become a Center of Excellence by 2022. Join us! Learn more.

Perks and Benefits: Medical, Dental, Corporate Allowance, Lifestyle Allowance.

Potential Earnings: Explore what you can earn as a Key Account Executive.