Key Account Executive

foodpanda; West Coast Division; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Executive to drive business growth in Kota Kinabalu. This role involves managing client relationships, identifying new opportunities, and developing strategic marketing plans. The ideal candidate will have a strong background in B2B sales, excellent communication skills, and a knack for data analysis. Join a vibrant, inclusive team that values personal and professional development, and enjoy benefits like free food and health insurance in a fast-paced, global environment.

Benefits

Free Food

Health Insurance

Dental Insurance

Learning Opportunities

Dynamic Work Environment

Qualifications

• 2-3 years experience in client management with B2B sales preferred.
• Excellent communication and data analysis skills are essential.

Responsibilities

• Manage relationships with restaurants and identify new business opportunities.
• Develop strategic marketing plans for client growth.

Skills

Client Management

B2B Sales

Data Analysis

Communication Skills

Problem Solving

Adaptability

Tools

MS Office

Salesforce

Job description

About The Opportunity

We are looking for a Key Account Executive based in Kota Kinabalu, Sabah. The department is responsible for identifying new business opportunities, promoting existing activities, and ensuring fast, sustainable growth.

Responsibilities

Responsibilities include, but are not limited to:

1. Manage and expand relationships with existing restaurants and proactively identify new business opportunities.
2. Monitor accounts and identify upsell and cross-sell opportunities.
3. Develop strategic marketing plans to ensure consistent growth for the client’s business.
4. Monitor account performance metrics and ensure compliance with foodpanda’s operational standards.
5. Maintain strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration

Work collaboratively with other departments and stakeholders, providing feedback and industry trend insights. Act as the main point of contact for client concerns and needs. Collaborate with internal support functions to ensure quality standards are met and projects are delivered timely.

What You Need To Be Successful

Minimum 2-3 years’ experience in a client management role, with proven B2B sales experience preferred, especially in F&B, media, advertising, FMCG, or e-commerce. Excellent verbal and written communication skills, data analysis capabilities, adaptability, problem-solving skills, proficiency in MS Office, and knowledge of Salesforce are advantageous. Multilingual abilities are a plus.

Key Competencies

• Account Management
• Client Relationship Building
• Upselling and Cross-Selling
• E-Commerce
• Revenue Management
• Project Management
• Data Analytics
• Critical Thinking, Problem Solving, Negotiation

Who We Are

foodpanda is part of the Delivery Hero Group, a pioneering local delivery platform operating in over 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's In It For You

What We Offer

• A dynamic and challenging work environment.
• Personal and professional development opportunities.
• A vibrant, inclusive, and international team with regular events.
• Responsibility from day one in a fast-growing global company.
• Additional benefits including free food, health and dental insurance, and learning opportunities.

foodpanda is operated by Delivery Hero Group, a global leader in local delivery and quick commerce, aiming to revolutionize how groceries and household goods are delivered, often within 20-30 minutes.