Key Account Executive

JACOBS DOUWE EGBERTS; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join an innovative company that has been a leader in the coffee and tea industry for over 265 years! As a Key Account Executive, you will play a crucial role in supporting the Key Account Manager to drive sales and manage key customer accounts. This position offers a dynamic work environment where your insights and contributions will directly impact business growth. You will engage with customers, conduct market visits, and provide vital administrative support to ensure the success of key accounts. If you are passionate about sales and eager for professional growth, this is the opportunity for you!

Benefits

Medical

Handphone and Transportation

Outstanding Career Development Opportunities

Free Coffee and Tea

Qualifications

• Minimum 3 years of experience in Sales, preferably in FMCG.
• Ability to analyze market data and provide insights.

Responsibilities

• Assist Key Account Manager in managing key accounts.
• Conduct market visits and gather insights for sales strategies.

Skills

Sales Management

Market Analysis

Customer Relationship Management

Fluency in English

Education

Bachelor’s Degree

Tools

MS Office

Job description

Company Description

It’s amazing what can happen over a cup of coffee or tea. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Old Town, Kenco, Pilao & Gevalia etc.

Job Description

The Key Account Executive (KAE) is responsible for assisting the Key Account Manager in managing and developing a set of key-account customers on a national level. They’re responsible for achieving sales targets with the given customers. The Key Account Executive reports to the Key Account Manager and assists KAMs in effectively managing key customer accounts by providing support and executing strategies.

Responsibilities & Key Activities:

1. Customer Business Planning: Support KAM in preparing the CBP by providing market or outlet insights, sales reporting, and other operational information.
2. Promotion Planning & Execution: Audit key monthly activities and POSM/premium executed as per guidelines based on JUMP merchandiser photo/report and also during market visits.
3. Business Review & Market Visit: Conduct regular market visits to store level and gather feedback such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities, and address immediate concerns.
4. Administrative: Provide administrative support i.e. order tracking, payment requests, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.

Qualifications

• Bachelor’s Degree (Nice to Have)
• Minimum 3 years of experience in Sales Department/Modern Trade;
• FMCG dynamics knowledge;
• Good knowledge of MS Office;
• Fluency in English is a plus.

Additional Information

What’s it like to work at JACOBS DOUWE EGBERTS?

At JDE, we are convinced that to grow our company we need to grow our people – through learning, coaching, and experiences. We want you to be the best that you can be and encourage you to take ownership of your career.

Other benefits you might be interested in:

• Medical
• Handphone and Transportation
• Outstanding Career Development Opportunities
• The best coffee and tea served all day in our office – Can you imagine that?

Are you ready to make that career shift & grow a great portfolio with us?

Click the ‘I'm Interested’ button and we will get in touch with you soon.