Key Account Executive

MasterPay Global; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company in the payment solutions industry as a Key Account Executive. In this role, you'll manage and nurture relationships with key clients, ensuring their satisfaction and driving business growth. You'll develop tailored account strategies, collaborate with internal teams, and analyze market trends to stay ahead. This on-site position offers a vibrant work environment where your contributions will make a significant impact. If you're passionate about client success and have a knack for problem-solving, this is the perfect opportunity for you.

Benefits

Medical, Dental & Vision coverage

Annual leave

Maternity leave

Paternity leave

EPF and SOCSO contributions

Work Life Balance

Qualifications

• 2+ years of experience in key account management or sales roles.
• Strong negotiation and communication skills are essential.

Responsibilities

• Build and maintain strong relationships with key clients.
• Identify new business opportunities to drive revenue growth.
• Prepare regular reports on account performance and client feedback.

Skills

Client Relationship Management

Sales Growth

Negotiation Skills

Communication Skills

Problem-Solving

Education

Bachelor’s degree in Business

Bachelor’s degree in Marketing

Tools

Microsoft Office Suite

CRM Software

Job description

Job Summary:

MasterPay Global Sdn. Bhd. is looking for a results-driven Key Account Executive to manage and grow relationships with our key clients. This role involves identifying client needs, providing tailored solutions, and ensuring long-term satisfaction. The ideal candidate should have strong communication skills, a customer-centric approach, and the ability to drive business growth.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with key clients to ensure customer satisfaction and long-term business partnerships.

• Sales & Revenue Growth: Identify new business opportunities within key accounts to drive revenue growth.

• Account Strategy & Planning: Develop and execute account plans tailored to clients' needs and business goals.

• Problem-Solving & Support: Act as the main point of contact for key clients, resolving issues promptly and efficiently.

• Collaboration & Coordination: Work closely with internal teams, including sales, marketing, and product development, to deliver customized solutions.

• Market & Competitor Analysis: Monitor industry trends and competitor activities to stay ahead of market changes.

• Reporting & Performance Tracking: Prepare regular reports on account performance, client feedback, and business development initiatives.

Qualification and Skills:

• Bachelor’s degree in Business, Marketing, or a related field.

• 2+ years of experience in key account management, sales, or a similar role.

• Strong negotiation and communication skills.

• Ability to analyze client needs and propose strategic solutions.

• Proficiency in Microsoft Office Suite and CRM software.

• Experience in the financial services or payment solutions industry is a plus.

Language Requirement:English, Bahasa Melayu and Mandarin speakers to effectively engage with a diverse client base.

Benefits:

• Medical, Dental & Vision coverage.

• Annual, Maternity, Paternity leave.

• EPF and SOCSO contributions.

• Work Life Balance

➢ Work Arrangement: This is an on-site position.

➢ Work Location: Menara Exchange 106, TRX (Tun Razak Exchange), Kuala Lumpur.

➢ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Be part of a leading company in the payment solutions industry and join us in MasterPay Global Sdn. Bhd.