Junior Technical Cloud Solution (Cloud - Industry)

TDCX; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global business process outsourcing leader in Kuala Lumpur is looking for individuals to serve as the first point of contact for business owners. Candidates should have at least a diploma and experience in sales, with strong exposure to cloud solutions. Offering attractive perks and a positive work culture, this role is ideal for those looking to grow their career in a dynamic environment.

Benefits

Attractive remuneration

Comprehensive medical coverage

World-class workspaces

Flexible working arrangements

Mentorship by experts

Qualifications

• Minimum 1 year experience in relevant sales roles.
• Solid understanding of Cloud Computing models.
• Excellent verbal and written communication skills.

Responsibilities

• Be the first point of contact for business owners.
• Manage business inquiries via multiple channels.
• Provide outstanding service and support.

Skills

Inside/field sales experience

Cloud solutions exposure

Communication skills

Presentation skills

Revenue targets achievement

Education

Diploma or Bachelor's Degree

Cloud architecture certification

Job description

Benefits

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• To be the first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing
• Manage business inquiries via phone, e-mail and/or live chat
• Provide outstanding service and support to client\'s advertisers, publishers and users
• Provide strategic advice and help solve issues by working closely in a consultative role with your client
• Implement creative ways to improve client relationships and promote other products
• Provide feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Any other duties and responsibilities assigned by management within your category of employment for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Candidate must possess at least a Diploma or Bachelor\'s Degree, Professional Degree, or Master\'s Degree in any field
• At least 1 year of experience in inside/field sales as a Pre-Sales Engineer, Solutions Engineer, Solution Architect, or Technical Sales Representative, with strong exposure to cloud solutions (preferably Microsoft Azure, AWS, or Google Cloud)
• Cloud architecture certification from any major provider is an added advantage (e.g. AWS Architect, Azure Architect, Microsoft Cloud Associate/Specialist)
• Solid understanding of Cloud Computing models including IaaS, PaaS, SaaS
• Excellent verbal and written communication skills in English
• Excellent presentation skills with the ability to communicate technical concepts clearly
• Proven track record of achieving revenue targets and ability to collaborate effectively with diverse teams

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCX\’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.