Junior Systems Administrator

Keypath Education Asia-Pacific; Subang Jaya; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A global EdTech leader in Subang Jaya is seeking a Junior Systems Administrator to assist in the design and maintenance of technology systems. The successful candidate will support IT infrastructure and be part of a dynamic international team. Responsibilities include managing server operations and evaluating new technologies. Ideal candidates will have a Bachelor's degree and experience in system security and administration. This role offers flexible work arrangements and growth opportunities.

Benefits

Opportunity to work remotely

Access to health & wellbeing programs

Learning & growth opportunities

Qualifications

• Minimum of a Bachelor’s degree or 3 years of equivalent work experience.
• Basic experience with networking and cloud computing.
• Ability to create and maintain system documentation.

Responsibilities

• Assist in the design and maintenance of corporate computer and network systems.
• Evaluate and recommend new technologies.
• Manage day-to-day server and desktop operations.

Skills

Computer system and network security fundamentals

Basic understanding of ITIL

Support for Asia-Pacific users

Proficiency with Microsoft Office Suite

System documentation maintenance

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Windows Server

Microsoft 365 administration

Job description

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Kuala Lumpur, Melbourne, Sydney & Chicago, we are truly a global company.

Job Description

The Junior Systems Administrator will assist in the design and maintenance of our technology systems as well as support the deployment and administration of IT infrastructure components.

The Junior Systems Administrator reports to the Manager of IT Infrastructure and Security based in the Melbourne, Australia headquarters and is part of an Asia-Pacific team responsible for all corporate information systems including meeting availability, security, and performance requirements.

Responsibilities include the following:

• Assist in the design, build, maintenance, and monitoring of corporate computer & network systems
• Evaluate and recommend new technologies, as needed
• User onboarding and offboarding tasks
• Manage day-to-day server/desktop operations and Help Desk requests
• Provide assistance for project-related tasks
• Implement IT Infrastructure initiatives and enhancements using best practice guidelines
• Develop and evolve best practice guidelines for new technology and security

Qualifications

Education: Minimum of a Bachelor’s degree or 3 years of equivalent work experience

Experience:

• Computer system and network security fundamentals and administration
• Basic understanding of ITIL (Information Technology Infrastructure Library)
• Experience supporting Asia-Pacific users using onsite and remote support technologies
• Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point
• Demonstrated ability to create and maintain system documentation

Technical skills:

• Basic experience with networking, Windows, web servers, virtualization, cloud computing, capacity planning, security, and problem-solving.
• Experience with Microsoft Windows Server and desktop operating systems.
• Familiarity with Microsoft Azure and Microsoft 365 administration is a plus

Special Requirements Specific to Job

• Work effectively in a fast-paced environment and adapt to changing priorities
• Contribute to a fun-at-work and creative team culture
• Think logically and be able to articulate thoughts in a clear, concise manner
• Take ownership of assignments and see them through to completion
• Know when to ask questions or ask for help
• Quickly learn and adapt when dealing with unfamiliar systems and applications
• Be able to communicate clearly and effectively with managers and co-workers
• Be willing to go the extra mile to get the job done, including occasional overtime

Benefits and Rewards

• Opportunity to work in office, hybrid or remotely
• All the necessary equipment for success including laptop
• Access to health & wellbeing programs including an Employee Assistance Program and Mental Health Days
• Learning & growth opportunities including access to LinkedIn Learning, Career Development Programs and Learning Labs
• Employee led Initiatives such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely

At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive.

We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.

Keypath is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and encourage applications from all sectors of the community.