Junior Service Desk Specialist - Japanese Speaker

Infoempregos; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

An innovative company is looking for a Help Desk Support Technician to join their team. This role is perfect for those starting their careers, offering a welcoming environment where you can learn and grow. You will be responsible for troubleshooting issues, providing exceptional customer service, and assisting with various administrative tasks. With opportunities for training and development, this position is ideal for individuals eager to enhance their skills while contributing to a dynamic team. If you're ready to embark on an exciting career journey, this role is for you!

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and development opportunities

Qualifications

• Interest in learning and developing your career.
• Good communication and organizational skills.

Responsibilities

• Assist with administrative and operational tasks.
• Provide customer support and manage correspondence.
• Organize and maintain updated documentation.

Skills

Problem-solving skills

Communication skills

Organizational skills

Teamwork

Basic computer knowledge

Education

High School Diploma

Job description

Job Description:

MobilePASS (one-time password software authentication solution for VPN access) is seeking a Help Desk support technician. The role involves answering phone calls, troubleshooting issues, and providing excellent customer service. The ideal candidate should have strong problem-solving skills.

If you are starting your career and are eager to learn and grow, this position offers a welcoming and challenging work environment.

Requirements:

• Interest in learning and developing your career.
• Good communication and organizational skills.
• Ability to work effectively in a team.
• Basic computer knowledge is a plus.

Responsibilities:

• Assist with administrative and operational tasks.
• Provide customer support and manage correspondence.
• Organize and maintain updated documentation.
• Participate in projects and offer general support.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Training and development opportunities.