Junior Retail Associate

2KM Florist; Bandar Baru Bangi; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Training Provided

Allowance Provided

Overtime Pay

Job summary

2KM Florist in Bandar Baru Bangi is seeking a dedicated team member to support customers and drive sales. Fresh graduates are welcome, with training provided to help you develop essential skills in live chat and phone support, stock handling, and promotion awareness.

You will engage customers, manage orders, and contribute to keeping the shop organized and stock accurate in a busy retail environment.

Qualifications

• Fresh graduates welcome; training provided.
• Basic understanding of English and Bahasa Malaysia.
• Minimum SPM qualification.
• Strong communication and teamwork skills.
• Target-driven, motivated and responsible.

Responsibilities

• Achieve sales targets set by the company.
• Provide prompt and professional customer support via live chat and phone.
• Follow up with customers to ensure satisfaction with products and services.
• Inform customers about current promotions and special offers.
• Maintain and update customer information on online platforms.
• Share customer feedback with internal teams to improve service quality.
• Pick, count, and prepare goods accurately according to orders.
• Pack goods securely for delivery or customer collection.
• Arrange, organize, and check stock in the shop.
• Report any stock shortages or quantity discrepancies.
• Load, unload, and move goods when required.
• Maintain a clean, safe, and organized shop.

Skills

English (basic)

Bahasa Malaysia (basic)

Customer service

Communication skills

Teamwork

Target-driven

Education

SPM

Job description

Fresh graduates are welcome (training provided)

Basic understanding of English & Bahasa Malaysia

Target-driven, motivated, and responsible

Strong communication and teamwork skills

Requirement

• Minimum SPM qualification

• Fresh graduates are welcome (training provided)

• Basic understanding of English & Bahasa Malaysia

• Target-driven, motivated, and responsible

• Strong communication and teamwork skills

Responsibility

• Achieve sales targets set by the company

• Provide prompt and professional customer support via live chat and phone

• Follow up with customers to ensure satisfaction with products and services

• Inform customers about current promotions and special offers

• Maintain and update customer information on online platforms

• Share customer feedback with internal teams to improve service quality

• Pick, count, and prepare goods accurately according to orders

• Pack goods securely for delivery or customer collection

• Arrange, organize, and check stock in the shop

• Report any stock shortages or quantity discrepancies

• Load, unload, and move goods when required

• Maintain a clean, safe, and organized shop

Benefits

• Annual Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Allowance Provided
• Overtime Pay