Junior Network Operation Center (NOC) Engineer

Lenovo; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global technology powerhouse is looking for a Junior NOC Engineer in Klang City. You will assist in maintaining enterprise networks, provide support, analyze issues, and coordinate with vendors. A degree in Information Technology, CCNA/CCNP certification, and experience with network technologies are required. This opportunity is open to fresh graduates as well.

Qualifications

• In-depth knowledge of TCP/IP, LAN/WAN, OSPF, BGP.
• Hands-on experience with network devices.
• CCNA or CCNP certification or equivalent.

Responsibilities

• Provide network support and troubleshooting services.
• Analyze and diagnose network issues.
• Coordinate with service providers for troubleshooting.

Skills

Network troubleshooting

Routing/Switching technologies

Analytical thinking

Communication skills

Education

Degree in Information Technology or related discipline

Tools

Cisco

Juniper

Arista

Aruba

Palo Alto

Fortinet

F5

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Summary

As junior NOC Engineer, assist in maintaining enterprise network. Participate in cloud resource deployment, monitoring, and basic operations to ensure stability of business-critical cloud infrastructure.

Job Responsibilities:

• Provide network support and troubleshooting services covering technologies including but not limited to:
• Routing/Switching/Wireless/Security: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5
• Analyze and diagnose network/performance issues, propose technical solutions; investigate root causes and develop improvement plans.
• Coordinate with service providers (hardware vendors, global carriers) for joint troubleshooting and issue resolution.
• Conduct regular health checks for network devices and documentation.
• Implement network change requests following standardized procedures to meet business requirements.
• Develop and maintain network operation procedures and Standard Operating Documents (SOP).
• Provide 24/7 global network support through shift rotations.

Education And Experience

• Degree in Information Technology OR Network OR related discipline
• In-depth knowledge of TCP/IP, LAN/WAN, OSPF, BGP, firewalls, IPSec VPN, QoS, WLAN, DHCP, DNS, load balancing, CDN.
• Hands-on experience with network devices: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5.
• CCNA OR CCNP certification OR equivalent certification
• Relevant 1+ year experience in network operations.
• Strong analytical and communication abilities.
• Proactive attitude and passion for network operations.
• Fast learning capability.

Note - Fresh Graduate considered

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.