Junior Market Researcher

EPOS; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading payment solutions provider in Kuala Lumpur is seeking a Junior Market Researcher to support the Sales Operations team. The role involves analyzing market trends, managing databases, and preparing insightful reports. The ideal candidate has strong analytical skills and proficiency in Excel and Google Sheets. This position offers an opportunity to contribute to strategic business decisions in the F&B, Retail, and Services sectors.

Qualifications

• Strong analytical and research skills required.
• Proficiency in Microsoft Excel and Google Sheets.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct market trend analysis across sectors.
• Maintain and update a comprehensive database.
• Prepare reports and presentations summarizing insights.

Skills

Analytical and research skills

Proficient in Microsoft Excel

Proficient in Google Sheets

Excellent written communication skills

Excellent verbal communication skills

Tools

HubSpot

Power BI

Job description

About Epos

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

About This Role

As a Junior Market Researcher, you will play a crucial role in supporting the Sales Operations team by conducting market trend analysis across various industries, such as F&B, Retail, and Services.

Your work will involve gathering, managing, and analyzing data related to key industries and segments in Singapore, with a focus on ePOS products. You will collaborate closely with the Sales Operations Manager to ensure the collection of high-quality, actionable insights that will guide strategic business decisions.

This Is What Your Job Scope Will Be...

Market Trends Analysis

• Monitor and analyze market trends across sectors including F&B, Retail, and Services.
• Track emerging consumer behavior shifts and industry developments.
• Compare trends from different sectors to uncover potential opportunities or threats.
  
  

Database Management

• Maintain and update a comprehensive database of Singapore-based companies segmented by industry and business size.
• Keep accurate records of companies adopting ePOS systems and identify high-potential segments for sales and marketing.
  
  

Data Collection & Segmentation

• Gather, organize, and segment market data by industry, size, and region.
• Conduct surveys, interviews, or other data-gathering methods to obtain industry-specific insights.
  
  

Quality Assurance

• Ensure collected data is accurate, complete, and reliable.
• Regularly clean, validate, and update data for integration into CRM systems.
  
  

Reporting & Presentations

• Prepare reports and presentations summarizing key insights, trends, and opportunities.
• Present findings to the Sales Operations Manager and stakeholders in a clear, actionable format.
  
  

Cross-Functional Collaboration

• Partner with the Sales Operations Manager and other teams to align insights with business strategies.
• Identify potential sales opportunities based on market research data.
• Contribute to the development of sales strategies backed by data-driven insights.
  
  

Requirements

We would love to hear from you if...

• You have strong analytical and research skills.
• You are proficient in Microsoft Excel and Google Sheets (experience with CRM tools like HubSpot and Power BI is a plus, but not required).
• You have excellent written and verbal communication skills.
• You can work independently and collaboratively in a team setting.
• You have a keen interest in market research, sales operations, and the F&B, Retail, or Services industries