Junior HR SSC Specialist

Forestown; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading HR services powerhouse seeks an HR Shared Services Specialist to deliver operational excellence across Southeast Asia. This fully remote position allows you to manage essential HR functions, including payroll, compliance, and employee relations in a dynamic environment. Ideal candidates will have strong HRIS experience, knowledge of payroll operations, and excellent Mandarin and English skills.

Qualifications

• 2+ years of experience in HR shared services or payroll operations.
• Hands-on experience in Malaysian Payroll.
• Detail-oriented, highly organized, able to work independently.

Responsibilities

• Manage end-to-end HR operations including onboarding, payroll, and compliance.
• Support multi-country payroll and benefits processing.
• Operate HRIS platforms to update records.

Skills

HR shared services

Payroll operations

HRIS proficiency

Ticketing system support

Mandarin

English

Data confidentiality standards

Tools

SAP

SuccessFactors

Workday

ServiceNow

Job description

HR Shared Services Specialist

Job Grade: Junior to Mid-Level
Location: Malaysia (Fully Remote)
Salary Range: RM 4,000 – RM 5,500

About the Company

Our client is a China-listed HR services powerhouse, established in 1984, and a trusted partner to over 5,000 multinational and regional clients. With a robust “consulting + technology + service” business model, the company delivers innovative HR, payroll, and tax solutions across Asia through its proprietary Salary Data Technology. They are now expanding their Southeast Asia shared services team and inviting you to be part of their success story.

What You’ll Be Doing

As an HR Shared Services Specialist, you’ll play a key role in delivering HR operational excellence across multiple countries in Southeast Asia. Your main responsibilities include:

• Managing end-to-end HR operations including onboarding, offboarding, employee data changes, file maintenance, and contract administration

• Supporting multi-country payroll and benefits processing, ensuring timely and accurate disbursements

• Operating HRIS platforms (e.g. SAP, SuccessFactors, or Workday) to update employee records and process HR transactions

• Handling inquiries via ticketing systems (e.g. ServiceNow), resolving employee concerns across the region efficiently and professionally

• Collaborating with regional HRBPs and finance teams to support a 200+ headcount workforce across Southeast Asia

• Ensuring compliance with data privacy, labor regulations, and internal control policies

What We’re Looking For

• 2+ years of experience in HR shared services, payroll operations, or HR administration

• Hands-on experience in multi-country payroll & benefits administration, or at least Malaysian Payroll.

• Strong HRIS proficiency (Workday, SAP, SuccessFactors, or equivalent)

• Experience in ticketing system support (e.g. ServiceNow) is a strong advantage

• Excellent command of Mandarin and English (both written and spoken)

• Detail-oriented, highly organized, and able to manage tasks independently in a remote setup

• Strong understanding of HR compliance and data confidentiality standards

Ready to Ditch the Daily Commute?

This is your chance to level up your HR career while working from the comfort of your home. Join a forward-thinking, regionally impactful company that values efficiency, autonomy, and professional growth.

Apply now or WhatsApp us at [phone] to explore this opportunity confidentially.