Junior E-commerce & Operations Assistant

Fridja; Kuala Lumpur; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A British home appliance brand in Kuala Lumpur seeks an e-commerce and digital marketing manager to oversee daily operations and assist in marketing campaigns. Ideal candidates should be detail-oriented, tech-savvy, and comfortable with hybrid work. You'll help keep operations smooth and contribute creatively to branding initiatives. This is a long-term opportunity inviting proactive and growth-oriented individuals.

Qualifications

• Experienced in e-commerce, digital marketing, and admin.
• Organised, detail-oriented, dynamic, and communicative.
• Tech-savvy and effective with various platforms.

Responsibilities

• Manage daily e-commerce operations including inbox, listings, and inventory.
• Assist in planning and executing marketing campaigns.
• Track and report on sales performance and campaign results.

Skills

E-commerce management

Digital marketing

Organisational skills

Communication

Market research

Tools

Amazon

Shopify

eBay

TikTok Shop

Job description

We’re a British home appliance brand operating across three distinct markets — the UK, EU, and UAE.

We’re currently based long-term in Malaysia and looking for an extra pair of hands — partly in person, partly remote. Although we’re UK-founded, we have deep ties across Asia, including close collaboration with partners in China.

This is a long-term opportunity for someone smart, proactive, and eager to learn. You’ll help keep our e-commerce operations running smoothly, contribute to marketing initiatives, and be part of a small, creative, international team. We use a smart blend of strategy and tech to achieve what big budgets do.

What You’ll Do

• Work in person with me in KLCC, Kuala Lumpur (Mon–Wed) and remotely (Thu–Fri)
• Assist with day-to-day e-commerce operations: inbox management, product listings, pricing, promotions, and keeping inventory accurate across platforms like Amazon, Shopify, eBay, TikTok Shop, and others
• Help plan and execute marketing campaigns — from launching new products to running TikTok Live sessions and special offers
• Contribute to content creation: social media, product videos, and pages that showcase Fridja’s innovation and style
• Track and report on sales performance and campaign results, helping us spot what’s working and where to optimise
• Stay sharp on trends through competitor and market research in the home appliance and lifestyle sectors
• Collaborate with the international team to keep projects moving and ideas flowing

Who You Are

• An experienced manager in e-commerce, digital marketing, and admin
• Organised, detail-oriented, dynamic, and communicative
• Tech-savvy and efficient with tools and platforms
• Comfortable working hybrid — enjoy both in-person collaboration and independent focus time
• Genuinely interested in branding, customer experience, and how online businesses scale
• Excited to be part of our growth journey in Asia and bring a hands‑on, positive energy to the team

• If this sounds like you, we’d love to hear from you. Let’s build something brilliant together.