Junior Collection Officer

Persolkelly; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is seeking a Collections Officer to assist with contacting customers regarding overdue accounts and managing payment arrangements. The ideal candidate should hold a minimum SPM or Diploma in Business or Finance, possess good communication skills, and be able to work independently and in a team. Fresh graduates are welcome to apply, with training and career growth opportunities provided alongside a basic salary and incentives.

Benefits

Training and career growth opportunities

EPF, SOCSO, and medical benefits

Qualifications

• Fresh graduates are encouraged to apply.
• Good communication and negotiation skills required.
• Basic knowledge of credit and collections is an advantage.

Responsibilities

• Contact bank customers regarding overdue accounts.
• Follow up on payment arrangements via calls or emails.
• Ensure compliance with collection procedures and regulations.

Skills

Communication

Negotiation

Credit and Collections Knowledge

Education

Minimum SPM / Diploma in Business, Finance, or related fields

Job description

- Assist in contacting bank customers regarding overdue accounts exp: mortgage loan/asb loan/ credic card loan/personal finance loan and etc.

- Follow up on payment arrangements through phone calls or emails.

- Update collection records and report payment statuses.

- Support senior officers in managing delinquent accounts.

- Ensure compliance with collection procedures and banking regulations.

- Escalate unresolved cases to senior team or respective department.

Requirements:

- Minimum SPM / Diploma in Business, Finance, or related fields.

- Fresh graduates are encouraged to apply.

- Good communication and negotiation skills.

- Basic knowledge of credit and collections is an advantage.

- Able to work independently and in a team.

- Willing to work in the field.

- Basic salary + incentives/commission.

- Training and career growth opportunities.

- EPF, SOCSO, and medical benefits.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a collections officer? Which of the following languages are you fluent in?

Human Resources & Recruitment 101-1,000 employees

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com

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What can I earn as a Collections Officer