Japanese Speaking Customer Relation Executive

PEOPLE PROFILERS; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company seeks a Japanese Speaking Customer Relation Executive in Kuala Lumpur. The role involves assisting Japanese members with medical consultations, insurance, and general administrative tasks. Candidates should possess strong Japanese language skills (preferably JLPT N2 or above) and a diploma or higher education. This position requires flexibility, including night shifts and weekends.

Benefits

Parking

Medical insurance

Health screening check-up

Medical fee allowance

Handphone allowance

Overtime allowance

Qualifications

• Strong Japanese language skill is a must, preferably JLPT N2 & above.
• Candidate must possess at least a Diploma or higher in any field.
• Good in Japanese, English and Malay.

Responsibilities

• Attend Japanese members as an Interpreter for doctor consultations.
• Provide medical support and manage hospital procedures and insurance claims.
• Handle document entry in Japanese and English.

Skills

Japanese language skill

English language skill

Malay language skill

Education

Diploma or higher

Job description

Japanese Speaking Customer Relation Executive

Job Description:

Job Description

• Main duties and responsibilities are attending our Japanese members to the hospital as a Interpreter for doctor consultation.
• Providing medical support to Japanese members including handle hospitals procedures, insurance claiming etc.
• Providing police reporting support as interpreter for Japanese customer who involve in car accident.
• Handling document and data entry into computer system in Japanese & English.
• Provide general administrative and operational support for assigned task.
• Answering phone calls, handling email correspondence & ad-hoc duties.
• This duties need to 24 hour standby shift, providing support during non-working hour and Weekend or public holiday by shift.

Job Requirement

• Strong Japanese language skill is a must. Prefer JLPT N2 & above.
• Good in Japanese, English and Malay.
• Candidate must possess at least a Diploma, Advance/ Higher/ Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree, in any field.
• Willing to travel within Klang Valley.
• Official Working Hours: 5 days a week (8:00 am - 5:00 pm)
• Expect Saturday as working day, off day twice per week.
• Nature of business: Risk management, Medical service communication & Insurance agent.
• Benefit: Parking, Medical insurance, Healthscreening check-up, Medical fee and handphone allowance & overtime allowance,

Please send your updated CV to [e-mail] if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Required Skills: