Japanese Language Expert-customer service

Infoempregos; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic customer service agents to join their dynamic team. This role offers a fantastic opportunity to kickstart your career with extensive training and development opportunities. You'll be responsible for responding to customer queries across various channels and assisting in administrative tasks. The company fosters a welcoming and challenging work environment where you can learn and grow. If you are eager to develop your skills and make a positive impact, this position is perfect for you.

Benefits

Transportation allowance

Meal allowance

Assistance medical

Training and development opportunities

Qualifications

• Interest in learning and growing in your career.
• Good communication and organization skills.

Responsibilities

• Assist in administrative and operational tasks.
• Provide customer service and manage correspondence.
• Organize and maintain updated documents.

Skills

Good communication skills

Organization skills

Teamwork

Basic computer knowledge

Job description

Job Description:

Providing training to new customer service agents. Promptly responding to customer queries via email, live chat, video, phone, and social media channels.

If you are starting your career and are looking for an opportunity to learn and grow, this position is ideal for you. We offer a welcoming and challenging work environment.

• Requirements:
  • Interest in learning and growing in your career.
  • Good communication and organization skills.
  • Ability to work in a team.
  • Basic computer knowledge is a plus.
• Responsibilities:
  • Assist in administrative and operational tasks.
  • Provide customer service and manage correspondence.
  • Organize and maintain updated documents.
  • Participate in projects and provide general support.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Assistance medical.
  • Training and development opportunities.