IT Technician

Carriera (Recruitment, Training and Consultancy); Klang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established total logistics solution provider in Klang is seeking an IT Support Technician. The candidate will be responsible for maintaining office computers, monitoring network connectivity, and providing first-level IT support. Ideal applicants should have a relevant diploma and 1-2 years of IT support experience, with good communication skills and a service-oriented attitude.

Qualifications

• Minimum 1–2 years of hands-on experience in IT support roles.
• Responsible and organized with the ability to work independently.
• Language proficiency in English, Bahasa Malaysia, Mandarin is an advantage.

Responsibilities

• Set up, maintain, and troubleshoot office computers and printers.
• Provide first-level IT support to staff and escalate complex issues.
• Maintain IT documentation and asset records.

Skills

Basic networking

Windows OS

Printer setup

Good communication skills

Service-oriented attitude

Education

Certificate/Diploma in IT, Computer Science

Tools

SQL Accounting system

Job description

The company is an established total logistics solution service provider. It offers professional logistical solution designed to meet the various needs of importers and exporters.

Responsibilities:

• Set up, maintain, and troubleshoot office computers, printers, and basic hardware.
• Maintain office server including Exabytes hosting and SQL Accounting system.
• Monitor and support office network connectivity (LAN, WiFi, routers).
• Coordinate and compile user requirements for WizForwarding system improvements (design/documentation only – no coding or database work).
• Perform daily checks and basic troubleshooting on Autobot systems (automation tools).
• Provide first-level IT support to staff and escalate complex issues when needed.
• Maintain IT documentation and asset records.

Requirements:

• Certificate/Diploma in IT, Computer Science or related field.
• Minimum 1–2 years of hands-on experience in IT support roles.
• Familiar with basic networking, Windows OS, and printer setup.
• Exposure to SQL Accounting system is a plus.
• Responsible, organized, and able to work independently.
• Good communication skills and a service-oriented attitude.
• Language(s): English, Bahasa Malaysia, Mandarin (added advantage).
• Working Hours: Monday to Friday, 8.30am to 5.00pm.
• Willing to work at Taman Bayu Perdana, Klang.