IT Technician

CENTRICORE SYSTEMS SDN. BHD.; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider is looking for an IT Technician (Mandarin Speaking) in George Town, Penang. This role involves providing IT support, troubleshooting various technical issues, and working with clients in Mandarin. Successful candidates will benefit from a supportive work environment, ongoing training, and competitive remuneration.

Benefits

Ongoing training and development

Flexible working arrangements

Range of employee benefits

Qualifications

• Minimum 1 year of experience in an IT support or help desk role.
• Proficient in Mandarin and English, both written and verbal.
• Knowledge of hardware, software, and network troubleshooting.

Responsibilities

• Provide frontline IT support and troubleshoot hardware, software, and network issues.
• Perform installations, configurations, and upgrades of computer systems.
• Document all support activities and maintain accurate records.

Skills

Troubleshooting

Problem-solving

Customer-focused service

Communication skills

Hardware and software knowledge

Job description

About the role

Centricore Systems Sdn. Bhd., a leading IT solutions provider, is seeking a dedicated IT Technician (Mandarin Speaking) to join our team in George Town, Penang. This contract role is an excellent opportunity to contribute your technical expertise and language skills to support our diverse client base.

What you'll be doing

Provide frontline IT support and troubleshoot hardware, software, and network issues for our clients

Perform installations, configurations, and upgrades of computer systems, peripherals, and software

Respond to IT-related inquiries and requests in a timely and professional manner

Document all support activities and maintain accurate records of incidents and resolutions

Collaborate with the IT team members to implement process improvements and identify ways to enhance the overall customer experience

What we're looking for

Minimum 1 years of experience in an IT support or help desk role

Strong troubleshooting and problem-solving skills with the ability to quickly identify and resolve technical issues

Proficient in Mandarin and English, both written and verbal, with excellent communication skills. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Knowledge of hardware, software, and network troubleshooting

Customer-focused approach with the ability to provide exceptional service to clients

Ability to work independently and as part of a team in a fast-paced environment

What we offer

At Centricore Systems, we are committed to providing a supportive and rewarding work environment. As an IT Technician (Mandarin Speaking), you will have the opportunity to work on a diverse range of projects, receive ongoing training and development, and be part of a dynamic and collaborative team. We offer competitive remuneration, flexible working arrangements, and a range of employee benefits to support your wellbeing and overall job satisfaction.

About us

Centricore Systems Sdn. Bhd. is a leading provider of innovative IT solutions and services. With a focus on delivering excellence, we work closely with our clients to understand their unique needs and provide tailored solutions that drive business success. Our team of passionate and skilled professionals is dedicated to pushing the boundaries of technology and creating a lasting impact on the communities we serve.

If you're ready to take the next step in your IT career, we encourage you to apply now for this exciting opportunity.

Unlock job insights

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Your application will include the following questions:

Do you have professional experience troubleshooting and repairing hardware issues on PC and laptop? How many years' experience do you have as an Information Technology Technical Support Role? How many years' experience do you have as an Information Technology Technician? Which of the following languages are you fluent in? What's your expected monthly basic salary? How would you rate your Bahasa Malaysia language skills? How would you rate your English language skills? How much notice are you required to give your current employer?