IT Technician

Grille Tech; Alor Merah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT company in Kedah is seeking an IT Support Specialist to install, configure, and maintain hardware, software, and networking systems. The successful candidate will provide technical support, monitor company networks and servers, and collaborate with various departments to ensure efficient IT support. A diploma or degree in IT and relevant experience are required. Strong problem-solving skills and teamwork are essential. This role is critical for maintaining the integrity of company operations.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support, networking, or system administration.
• Familiarity with Windows/Linux systems and cybersecurity practices.

Responsibilities

• Install, configure, and maintain hardware and software systems.
• Provide technical support and troubleshooting for desktops and laptops.
• Monitor and maintain company networks and servers to ensure uptime.

Skills

IT support

Networking

Problem-solving

Communication

Teamwork

Education

Diploma or Bachelor’s degree in Information Technology

Tools

Windows

Linux

ERP software

Job description

Overview

Install, configure, and maintain hardware, software, and networking systems.

Provide technical support and troubleshooting for desktops, laptops, printers, and other IT equipment.

Monitor and maintain company networks, servers, and data backups to ensure uptime and security.

Manage system updates, patches, and security protocols to safeguard company data.

Support ERP, manufacturing software, and other specialized applications used in production.

Assist in planning and implementing IT infrastructure upgrades and improvements.

Maintain IT documentation, asset inventory, and user guides.

Collaborate with different departments to ensure efficient IT support across the company.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support, networking, or system administration.
• Familiarity with Windows/Linux systems, servers, and cybersecurity practices.
• Knowledge of ERP or manufacturing-related software is an advantage.
• Strong problem-solving skills and ability to work independently.
• Good communication and teamwork skills.