IT Support Technician

Computer Troubleshooters (M) Sdn Bhd; Kepong; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading IT support company is looking for fresh graduates for an IT support role in Kepong, Kuala Lumpur. You will be responsible for providing comprehensive IT support, troubleshooting equipment, and managing IT assets. This role offers a perfect opportunity for recent graduates to gain valuable experience in the IT field.

Qualifications

• Fresh graduates are welcome to apply.
• Ability to manage IT assets and troubleshoot hardware/software issues.
• Experience or knowledge in customer service and IT support is beneficial.

Responsibilities

• Providing IT support and troubleshooting for PCs, networks, printers, and software.
• Installing and configuring IT equipment and networks.
• Maintaining system availability and improving customer service.

Skills

Troubleshooting

IT support

Client communication

Documentation

Job description

Working with an IT department at Kepong (KL) for IT support.

Responsibilities include:

1. Providing IT support and troubleshooting for PCs, networks, printers, software, and other related equipment.
2. Managing IT assets.
3. Providing guidance, assistance, and follow-up on client questions, problems, or troubleshooting (hardware and software).
4. Installing and configuring PCs, printers, networks, and peripherals.
5. Maintaining and improving customer service and system availability.
6. Developing and maintaining documentation for all ICT support-related topics and producing reports as required.

Fresh graduates are welcome to apply.