IT Support Engineer (Malaysia based), MNC

Links International; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A multi-office IT support provider in Johor, Malaysia is seeking an experienced IT Support Specialist. The role requires troubleshooting and maintaining accounting software like Autocount and Odoo, along with daily IT support to users. Ideal candidates should possess a Bachelor's degree in Computer Science and have at least 3 years of relevant experience. Immediate availability is preferred. Training is provided for less experienced candidates.

Qualifications

• Minimum 3 years of experience supporting accounting software.
• Self-motivated and able to work independently.
• Willingness to take on additional tasks as assigned.

Responsibilities

• Provide day-to-day IT support to users across multiple offices.
• Troubleshoot and maintain accounting software platforms.
• Set up and configure software applications and tools.

Skills

IT support

Problem-solving abilities

Diagnostic skills

Fluency in English

Fluency in Chinese/Cantonese

Education

Bachelor’s degree in Computer Science

Tools

Autocount

Odoo

Microsoft 365

MSSQL

Job description

Core Responsibilities

• Provide day-to-day IT support to users across multiple offices.
• Troubleshoot and maintain accounting software (Autocount) and/or Odoo platforms
• Set up and configure software applications and tools
• Conduct routine checks and upkeep of servers, networks, and IT infrastructure
• Administer and manage Microsoft 365 user accounts

Qualifications & Skills

• Bachelor’s degree in Computer Science or equivalent practical experience
• Act as the primary contact for resolving software and IT-related issues
• Minimum 3 years of experience supporting accounting software (required for senior-level applicants)
• Prior experience with Autocount is highly desirable
• Proficiency in Odoo system setup and understanding of its technical framework
• Solid background in IT support with strong diagnostic and problem-solving abilities
• Knowledge of programming and MSSQL database management is a plus
• Self-motivated, able to work independently in a dynamic and fast-paced environment
• Willingness to take on additional tasks as assigned by supervisors
• Training will be provided for candidates with less experience
• Fluency in English and Chinese/Cantonese preferred (to communicate effectively with Mandarin-speaking stakeholders)
• Candidates available for immediate start are preferred

Interested candidates, please share your CV to [e-mail] or [phone] for further discussion.