IT Support Engineer

Konica Minolta; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

Konica Minolta is looking for an experienced IT Support Engineer in Kuala Lumpur. You'll provide technical support to clients, ensuring their systems run smoothly. Key responsibilities include troubleshooting, maintaining IT systems, and collaborating with the IT team. We offer a supportive work environment with competitive benefits.

Benefits

Medical insurance

Professional development opportunities

Flexible work schedule

Healthy work-life balance

Qualifications

• Minimum 2 years of experience in IT support.
• Strong knowledge of Windows and macOS.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide first-line technical support for hardware and software issues.
• Troubleshoot and resolve IT problems.
• Document support activities and maintain records.

Skills

Technical Support

Problem Solving

Communication

Education

Relevant IT certifications

Tools

Windows

macOS

Microsoft Office Suite

Job description

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About the role

Konica Minolta Business Solutions (M) Sdn Bhd is seeking an experienced IT Support Engineer to join our team on a contract basis in Kuala Lumpur. In this role, you will be responsible for providing efficient and effective technical support to our clients, ensuring their IT systems are functioning smoothly and addressing any issues that arise in a timely manner.

What you'll be doing

• Providing first-line technical support for hardware, software, and network-related issues
• Troubleshooting and resolving a wide range of IT problems, including hardware failures, software glitches, and connectivity issues
• Performing routine maintenance and updates on client systems to ensure optimal performance
• Documenting all support activities and maintaining detailed records of incidents and resolutions
• Collaborating with the IT team to identify and implement process improvements
• Providing training and guidance to users on the proper use of IT systems and applications

What we're looking for

• Minimum 2 years of experience in an IT support or help desk role, preferably in the IT or technology industry
• Strong technical skills, including knowledge of Windows and macOS operating systems, Microsoft Office suite, and common software applications
• Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues
• Effective communication skills, both written and verbal, to interact with clients and team members
• Ability to work independently and as part of a team, with a focus on providing exceptional customer service
• Relevant certifications or qualifications in IT support or computer science would be an advantage

What we offer

At Konica Minolta, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including medical insurance, professional development opportunities, and a flexible work schedule. We also prioritize the well-being of our employees and encourage a healthy work-life balance.

If you are interested in this exciting opportunity, please apply now.

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Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Do you have customer service experience? Do you have technical support experience? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Support Engineer? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

Computer Software & Networking 101-1,000 employees

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) has come a long way since the incorporation of City Marketing Sdn Bhd (CMSB) in 1981 as the trading arm of Konica Minolta Business Solutions (S) Pte Ltd, (formerly known as Minolta Singapore Pte. Ltd.). CMSB was initially set-up to take over control of Minolta Camera business in Malaysia. Consecutive years of growth transformed the company into a viable player in the local Office Automation (OA) industry. CMSB takes on a name change to Minolta Marketing (M) Sdn Bhd in August 1988.

In August 2003, Konica Corporation and Minolta Co., Ltd. integrated their respective managements and established a holding company, Konica Minolta Holdings, Inc., founded on the concept of creating an entirely new corporate group. After the Management integration in October 2003, our Company name was changed to Konica Minolta Business Solutions (M) Sdn Bhd, to reflect a stronger identity.

As Konica Minolta Holdings Inc. applied the technological strength it acquired to steadily expand its business environment whilst progressively globalizing its operations, KMBS became a major force in the local OA industry. Today, KMBS has become one of the largest organizations and has the widest network in the local OA industry with 14 branches throughout Malaysia.

In view of our succession plan, we invite dynamic and suitably qualified individual to fill the above positions in our organisation.

Interested candidates, please apply online or write in to :

Human Resource Department

46200 Petaling Jaya

Selangor

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) has come a long way since the incorporation of City Marketing Sdn Bhd (CMSB) in 1981 as the trading arm of Konica Minolta Business Solutions (S) Pte Ltd, (formerly known as Minolta Singapore Pte. Ltd.). CMSB was initially set-up to take over control of Minolta Camera business in Malaysia. Consecutive years of growth transformed the company into a viable player in the local Office Automation (OA) industry. CMSB takes on a name change to Minolta Marketing (M) Sdn Bhd in August 1988.

In August 2003, Konica Corporation and Minolta Co., Ltd. integrated their respective managements and established a holding company, Konica Minolta Holdings, Inc., founded on the concept of creating an entirely new corporate group. After the Management integration in October 2003, our Company name was changed to Konica Minolta Business Solutions (M) Sdn Bhd, to reflect a stronger identity.

As Konica Minolta Holdings Inc. applied the technological strength it acquired to steadily expand its business environment whilst progressively globalizing its operations, KMBS became a major force in the local OA industry. Today, KMBS has become one of the largest organizations and has the widest network in the local OA industry with 14 branches throughout Malaysia.

In view of our succession plan, we invite dynamic and suitably qualified individual to fill the above positions in our organisation.

Interested candidates, please apply online or write in to :

Human Resource Department

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