IT Support

PC Mart Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in IT services is seeking an IT Support Technician to provide first-level technical support across various platforms. Ideal candidates should possess a Diploma/Degree in IT or Computer Science and exhibit strong problem-solving skills. Training is provided, making this a great opportunity for fresh graduates or final-year students to enter the workforce.

Benefits

Flexible schedule (for part-time roles)

EPF, SOCSO & EIS (for full-time)

Career advancement opportunities

Training provided for juniors/fresh grads

Friendly and supportive work culture

Qualifications

• Fresh graduates and final-year students are encouraged to apply.
• Basic knowledge of Windows OS, networking, and office applications required.

Responsibilities

• Provide first-level technical support (hardware, software, networking, and system troubleshooting).
• Respond to IT-related inquiries via phone, email, or in-person.
• Assist with software installations and system configurations.

Skills

Problem-solving skills

Attention to detail

Basic knowledge of Windows OS

Networking

Office applications

Education

Diploma/Degree in IT/Computer Science

Job description

Job Responsibility

• Provide first-level technical support (hardware, software, networking, and system troubleshooting)
• Respond to IT-related inquiries via phone, email, or in-person
• Assist with software installations and system configurations
• Escalate complex issues to senior technicians or vendors
  
  

Job Requirements

• Diploma/Degree in IT/Computer Science or relevant field
• Fresh graduates and final-year students are encouraged to apply (training provided)
• Basic knowledge of Windows OS, networking, and office applications
• Good problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Must be punctual, responsible, and customer-oriented
  
  

Job Benefits

• Flexible schedule (for part-time roles)
• EPF, SOCSO & EIS (for full-time)
• Career advancement opportunities
• Training provided for juniors/fresh grads
• Friendly and supportive work culture