IT Specialist | Pasir Gudang

Hirehub Management Sdn. Bhd.; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled IT Support Specialist to maintain and enhance their IT infrastructure. This role involves troubleshooting office equipment, ensuring network stability, and managing user accounts. The ideal candidate will have over three years of experience in IT support within a manufacturing environment and a diploma or higher in Computer Science or a related field. Join a forward-thinking company where your expertise will contribute to digitalization initiatives and operational excellence.

Qualifications

• Over 3 years of IT support experience in a manufacturing setting.
• Knowledge of system lifecycle, GAMP5, ICH, GxP, 21 CFR Part 11.

Responsibilities

• Maintain and update IT equipment and asset records.
• Ensure network stability and analyze logs to resolve potential risks.
• Support office systems (OA, ERP, email) and assist in digitalization initiatives.

Skills

IT Support

Troubleshooting

Network Stability

User Account Management

Education

Diploma in Computer Science

Degree in related field

Tools

OA Systems

ERP Systems

Job description

Company Background:

Our client specializes in the research, development, production, and sales of daily chemical raw materials, including cosmetic active ingredients, raw materials, and synthetic perfumes. They operate two major production bases in Suqian City, Jiangsu Province, and Ma'anshan City, Anhui Province. The Ma'anshan City production base, through its subsidiary, was constructed according to GMP guidelines for APIs and has passed the FDA on-site audit.

Key Responsibilities:

• Maintain and update IT equipment and asset records.

• Troubleshoot and coordinate repairs for office equipment.

• Ensure network stability and analyze logs to resolve potential risks.

• Manage server room environment and ensure safety compliance.

• Handle user account setup and access control for IT systems.

• Support office systems (OA, ERP, email) and assist in digitalization initiatives.

Requirements:

• Diploma or above in Computer Science or related field.

• Over 3 years of IT support experience in a manufacturing setting.

• Knowledge of system lifecycle, GAMP5, ICH, GxP, 21 CFR Part 11.

• Experience in system validation and managing validation projects.

• Proficient in English, Chinese, and Malay.

Salary Range: RM3500 - RM5000