IT Solutions, Specialist (SAP Support) CLS

Celestica; Kulim; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an IT Solutions Specialist with expertise in SAP support. This role involves providing functional support on SAP logistic modules, coaching junior team members, and closely collaborating with users to develop tailored solutions. The ideal candidate will have a strong background in discrete manufacturing and excellent problem resolution skills. Join a dynamic team where your contributions will enhance operational efficiency and drive success in project management. This position offers a unique opportunity to grow within a supportive and innovative environment, making a significant impact on business processes.

Qualifications

• 5+ years’ experience in SAP functional support roles.
• Bachelor’s degree in Business, Computer Science, or Engineering.

Responsibilities

• Provide SAP functional support on logistic modules and coach junior team members.
• Analyze business requirements and develop solutions per client standards.

Skills

SAP functional support

Project management

Problem resolution

Communication skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Tools

EDI/ALE/IDOC/Ariba

Job description

IT Solutions, Specialist (SAP Support) CLS

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Job Responsibilities:

1. Provide SAP functional support on SAP logistic modules, including providing leadership and coaching to new or junior team members. Familiarity with other SAP modules is advantageous.
2. Work closely with users to understand requirements and develop solutions in accordance with organization/client standards and architecture.
3. Analyze business requirements and map those to SAP best practice business processes and data models to meet client requirements effectively.
4. Design and develop test plans for executing unit, integration, system, data conversion, or acceptance testing.
5. Coordinate execution of support tasks with other team members and work comfortably under tight deadlines.
6. Conduct knowledge transfer and training of users.
7. Liaise with external/in-house developers and site support for system changes and maintenance.
8. Ensure project and support service level targets are met.
9. Perform production support activities (e.g., break/fix, troubleshooting).
10. Plan projects and tasks effectively.
11. Apply project management skills.

Requirements:

• Bachelor’s degree in Business, Computer Science, Math, Engineering, or an equivalent combination of education and experience.
• Experience in a discrete manufacturing environment.
• At least 5 years’ experience in SAP functional support roles.
• Expertise in functional business processes is an advantage.
• Exposure to system integration via EDI/ALE/IDOC/Ariba.
• Strong communication skills, both written and verbal, with varying levels of audiences.
• Excellent problem resolution skills.