SENIOR EXECUTIVE, IT OPERATION

PRIVASIA Technology Berhad; Petaling Jaya; Sur place; MYR 90 000 - 150 000; Plein temps

Résumé du poste

PRIVASIA Technology Berhad in Petaling Jaya is seeking a capable operations professional to manage day-to-day port activities across multiple sites. You will oversee integrated access pass systems, gate operations, and support processes to ensure smooth, secure port performance.

You will coordinate with IT and external contractors, drive project upgrades, manage procurement and invoicing workflows, set KPIs, and lead an operations team to meet timelines and budgets.

Qualifications

• Bachelor’s degree in Computer Science, IT or equivalent.
• 4 years of experience in technology, product, operations, or management roles.
• Strong conceptual understanding of frontend, backend, mathematics and project management.

Responsabilités

• Oversee daily port operations across multiple sites.
• Manage Integrated Terminal Access Pass / Port Pass system.
• Operate automated gate system and integrate with cargo handling.
• Coordinate with IT and external contractors to deliver upgrades.
• Monitor finance-related processes including invoicing and budgets.
• Set KPIs and lead the operations team to meet targets.

Connaissances

Frontend

Backend

Mathematics

Project management

Formation

Bachelor's degree in Computer Science, IT or equivalent experience

Description du poste

1.Managing a day-to-day operation for ports

• Responsible for overseeing the daily operational activities across ports includes:

a) System Management (Integrated Terminal Access Pass / Port Pass system

• Oversee the implementation and operation of the (Integrated Terminal Access Pass) system across all port
• s.Ensure proper registration, verification, and control of port users, vendors, truckers, and staf
• f.Collaborate with port authority and security for permit issuance and access right
• s.Monitor system reports for usage trends, violations, and anomalies.

b) Automated Gate System

• Manage automated gate operations at all port entry/exit points.
• Ensure gates are functional, efficient, and well-integrated with cargo handling system.
• Troubleshoot gate-related issues including system downtime, license plate recognition (LPR) errors, and unauthorized access.

c) Support

• Monitor and troubleshoot issues with systems e.g. Automated Gate System.
• Coordinate with the IT & Project team for smooth operation of the systems.
• To provide timely and effective support, ensuring minimal disruption to business operations.
• Ensure all development activities follow established timelines.
• Lead and coordinate port-related infrastructure and system upgrade projects (e.g. new gate system).
• Develop project plans, timelines, budgets, and scope in alignment with operational goals.
• Collaborate with internal departments (e.g. Procurement, IT) and external contractors to deliver projects on time.
• Track project milestones, manage risks, and report progress to senior management.

b) Implementation & sign off

• Ensure operational continuity during project implementation phases.
• Participated in sessions encompassing top management meetings, tender briefings, and preparation/submission activities.
• Gathered feedback on system usage satisfaction product improvement suggestions/requests from clients and sharing them with the team.

3.Finance & Compliance

a) Procurehere systems

• To ensure that departmental purchase requests (PRs) are operationally justified, accurately detailed, and aligned with budget allocations for procurement processing.

b) Invoicing

• Review all incoming invoices from vendors, service providers, and contractors.
• Submit validated invoices to Finance for payment processing.
• Monitor timelines to ensure vendors are paid within agreed payment terms (e.g., 30 or 60 days).
• Ensure the requested items or services fall within approved budgets or CAPEX/OPEX allocations.
• Provide accurate billing and quotations to respective PIC and make sure it is process on time.
• Monitor all collection from clients within the agreed payment terms (e.g., 30 or 60 days).

4.People & Process

• Lead and manage operation teamFoster a collaborative, high-performance culture by setting clear expectations and motivating the team to achieve organizational goals.
• Set clear KPIs (Key Performance Indicators) and targets for the operations team and regularly assess their performance.
• Coordinate with HR for recruitment & amp; on boarding.
• Monitor workloads and adjust staffing levels as necessary to maintain operational efficiency.

REQUIREMENT

• Bachelor’s degree in Computer Science, IT or equivalent experience.
• 4 years of experience in technology, product, operations, or management roles.
• Strong conceptual understanding of frontend, backend, mathematics and project management.