IT Product Analysis Sr. Specialist

Lenovo; Petaling Jaya; On-site; MYR 90,000 - 160,000; Full time

Job summary

Lenovo is seeking a seasoned Business/Product Analyst to translate global business needs into actionable requirements and drive solution design across our enterprise stack. You will collaborate with stakeholders, define user stories, and support Agile delivery cycles.

As part of a global team, you will analyze production issues, monitor performance, and propose improvements to enhance user experience and business value. Strong communication and cross-functional collaboration are essential.

Qualifications

• Bachelor’s degree in IT, CS, BIS, or related field.
• 5+ years of experience in Business Analysis, Product Analysis, Product Management, or Solution Design.
• Experience in Agile/Scrum environments.
• Excellent communication and stakeholder management.

Responsibilities

• Gather, analyze, and document business requirements from global stakeholders.
• Translate business needs into functional specifications, user stories, and solution designs.
• Conduct gap analysis and identify opportunities for process and system improvements.
• Support product roadmap planning and prioritization activities.
• Partner with development teams to design scalable and sustainable solutions.
• Create process flows, business rules, functional designs, and acceptance criteria.
• Support Agile delivery cycles including backlog refinement, sprint planning, and UAT.
• Ensure alignment between business objectives and technology implementation.
• Act as the primary liaison between business teams and technical teams.
• Facilitate requirement workshops and solution discussions.
• Manage stakeholder expectations and drive consensus across cross-functional teams.
• Analyze production issues and identify root causes.
• Monitor product performance and user feedback.
• Recommend enhancements that improve user experience, efficiency, and business value.
• Support continuous improvement initiatives and knowledge management activities.

Skills

Analytical thinking

Stakeholder management

Communication skills

Agile/Scrum experience

Requirements gathering

Education

Bachelor's degree in Information Technology / Computer Science / BIS

Tools

Jira

Confluence

Visio

Lucidchart

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Key Responsibilities

Business & Product Analysis

• Gather, analyze, and document business requirements from global stakeholders.
• Translate business needs into functional specifications, user stories, and solution designs.
• Conduct gap analysis and identify opportunities for process and system improvements.
• Support product roadmap planning and prioritization activities.

Solution Design & Delivery

• Partner with development teams to design scalable and sustainable solutions.
• Create process flows, business rules, functional designs, and acceptance criteria.
• Support Agile delivery cycles including backlog refinement, sprint planning, and UAT.
• Ensure alignment between business objectives and technology implementation.

Stakeholder Management

• Act as the primary liaison between business teams and technical teams.
• Facilitate requirement workshops and solution discussions.
• Manage stakeholder expectations and drive consensus across cross-functional teams.

Product Improvement & Operational Excellence

• Analyze production issues and identify root causes.
• Monitor product performance and user feedback.
• Recommend enhancements that improve user experience, efficiency, and business value.
• Support continuous improvement initiatives and knowledge management activities.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field.
• 5+ years of experience in Business Analysis, Product Analysis, Product Management, or Solution Design roles.
• Strong experience in requirements gathering, business process analysis, and documentation.
• Experience working in Agile/Scrum environments.
• Excellent communication and stakeholder management skills.
• Strong analytical, problem-solving, and critical-thinking abilities.
• Fluent English communication skills (written and verbal).

Preferred Qualifications

• Experience supporting enterprise applications, digital platforms, or B2B systems.
• Knowledge of product lifecycle management and software development lifecycle (SDLC).
• Experience with Jira, Confluence, Visio, Lucidchart, or similar tools.
• Exposure to AI, automation, workflow platforms, or enterprise transformation projects.
• Experience working with global and multicultural teams.

If you require an accommodation to complete this application, please contact [e-mail]