IT Parts CS - Laptop/Desktop Configs

Aftershock PC; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider in Malaysia is seeking a Customer Service representative to prepare quotations, process orders, and support customers via various communication platforms. The ideal candidate has at least one year of experience in customer service related to computer parts and is proficient in English, Bahasa, and Mandarin. Strong interpersonal and analytical skills are essential. On-the-job training will be provided, and the position offers a 5-day work week with allowances for medical and parking.

Benefits

Medical allowances

Parking allowances

Monthly contributions to SOCSO, EPF, EIS

Qualifications

• Minimum 1 year experience in Customer Service in Computer Parts is advantageous.
• Proficiency in English, Bahasa, and Mandarin is an advantage.
• Able to multi-task and work in a fast-paced environment.

Responsibilities

• Prepare quotations for customers and process sales orders and purchase orders.
• Oversee customer service support through WhatsApp, Email, and Live Chat.
• Collaborate closely with the Sales Manager on promotional activities.

Skills

Computer parts/IT components

Interpersonal skills

Communication skills

Analytical skills

Education

SPM / Diploma / Degree / Professional Certificate

Job description

A leading IT solutions provider in Malaysia is seeking a Customer Service representative to prepare quotations, process orders, and support customers via various communication platforms. The ideal candidate has at least one year of experience in customer service related to computer parts and is proficient in English, Bahasa, and Mandarin. Strong interpersonal and analytical skills are essential. On-the-job training will be provided, and the position offers a 5-day work week with allowances for medical and parking.