IT Operations Specialist

Affintive; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company is seeking an IT Operations Specialist to oversee SharePoint and Office 365 administration, provide IT support, and manage asset procurement. The ideal candidate will possess strong technical skills, a proactive approach to learning, and effective communication abilities. This role offers a dynamic environment where you will be pivotal in ensuring efficient IT operations.

Qualifications

• 2+ years in SharePoint/Office 365 administration required.
• 3+ years in IT support and asset management.
• Basic knowledge of networking (TCP/IP, VPN, DNS) desired.

Responsibilities

• Manage SharePoint Online sites and Office 365 suite.
• Resolve Level 1-2 IT issues including hardware/software problems.
• Procure IT hardware and ensure asset compliance.

Skills

SharePoint Administration

Office 365 Administration

IT Support

Troubleshooting

Communication

Self-Motivation

Learning New Technologies

Education

Diploma/Degree in IT or Computer Science

Job description

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Reporting To: Head of Information Technology

Job Purpose:

The IT Operations Specialist will oversee SharePoint and Office 365 administration, provide IT troubleshooting support, manage IT asset procurement and tagging, and ensure smooth day-to-day IT operations. The ideal candidate must be self-motivated, proactive in learning new technologies, and able to communicate effectively with both technical and non-technical stakeholders while working independently.

Key Responsibilities:

1. SharePoint & Office 365 Administration

Manage SharePoint Online sites, permissions, and workflows (e.g., document libraries, lists, custom forms).

Administer Office 365 suite (Teams, OneDrive, Exchange Online, Power Platform).

Troubleshoot user access issues and automate processes using Power Automate/Power Apps.

Provide training and guidance to staff on SharePoint/Office 365 best practices.

2. IT Support & Troubleshooting

Resolve Level 1–2 IT issues (hardware/software, network, printers, etc.).

Assist with Windows/Mac OS, MS Office, and business application support.

3. IT Asset Management

Procure IT hardware/software (laptops, licenses, peripherals) and manage vendor coordination.

Ensure compliance with IT asset disposal/recycling policies.

4. Security & Compliance

Enforce data security policies (e.g., MFA, conditional access in O365).

Assist in audits and ensure IT assets are accounted for.

Qualifications & Skills:

Education: Diploma/Degree in IT, Computer Science, or related field.

Experience:

2+ years in SharePoint/Office 365 administration (must-have).

3+ years Hands-on experience in IT support, troubleshooting, and asset management.

Familiarity with Power Platform (Power Automate, Power Apps) is a plus.

Technical Skills:

Basic knowledge of networking (TCP/IP, VPN, DNS).

Soft Skills:

Self-starter with ability to work independently and prioritize tasks.

Strong communication (able to explain tech issues to non-IT users).

Willingness to learn new technologies (e.g., AI tools, cloud services).

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Operations Specialist? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

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