IT Operations Leader - Hospitality Systems & Security

Melia Hotels & Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel chain in Kuala Lumpur is seeking an IT Manager to oversee the hotel's computer systems, ensure efficient IT operations, and maintain security protocols. The ideal candidate will hold a Bachelor's degree in IT or a related field and possess excellent skills in technical management and information analysis. Experience with hospitality technologies such as OPERA and POS systems is a plus. This role offers a dynamic work environment in the hospitality sector.

Qualifications

• Bachelor's degree in Information Technology or related field required.
• Familiarity with hospitality-specific technologies preferred.
• Strong technical management and information analysis skills required.

Responsibilities

• Maintain hotel’s computer systems and ensure reliability.
• Address software and hardware issues promptly.
• Implement incident management policies for IT systems.
• Provide IT training to hotel staff and maintain security.

Skills

Technical management

Information analysis

Computer hardware knowledge

Software troubleshooting

System configuration

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

OPERA system

Point-of-Sale (POS) systems

Job description

A luxury hotel chain in Kuala Lumpur is seeking an IT Manager to oversee the hotel's computer systems, ensure efficient IT operations, and maintain security protocols. The ideal candidate will hold a Bachelor's degree in IT or a related field and possess excellent skills in technical management and information analysis. Experience with hospitality technologies such as OPERA and POS systems is a plus. This role offers a dynamic work environment in the hospitality sector.