IT Onsite support Engineer

Job Description:

Essential Job Functions:

1. Provide technical support in infrastructure services, responding to issues and assisting in tasks.
2. Contribute to the implementation of infrastructure projects and assignments.
3. Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
4. Work with the team to enhance infrastructure effectiveness and address technical challenges.
5. Support the development of infrastructure documentation, including incident logs and configuration records.
6. Apply technical knowledge to address infrastructure-related challenges.
7. Follow established best practices and standards in infrastructure service delivery.
8. Utilize technical skills to address infrastructure issues and incidents.

1. Bachelor's degree in a relevant field or equivalent combination of education and experience.
2. Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role.
3. Proven experience in infrastructure technology analysis.
4. Proficiencies in data analysis and technical knowledge.
5. A continuous learner that stays abreast with industry knowledge and technology.

1. An advanced degree in a relevant field is a plus.
2. Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus.