IT Manager (Pre-Opening) at InterContinental Resorts Penang

IHG Hotels & Resorts; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global hotel company in Penang is seeking an IT Manager (Pre-opening) to lead technology implementation and ensure operational efficiency. You will manage vendor relationships, oversee technology projects, and enhance colleague productivity. The ideal candidate will have significant experience in project management and technology operations. This position offers a competitive benefits package and opportunities for career growth.

Benefits

Competitive benefit package

Hotel discounts worldwide

Opportunities for career progression

Qualifications

• Experience in technology planning and implementation.
• Proficient in managing technology vendors and budgets.
• Strong troubleshooting skills related to technology operations.

Responsibilities

• Initiate and implement technology planning to enhance productivity.
• Monitor technology operations to ensure minimal interruptions.
• Develop best practices to improve colleague productivity.

Skills

Project Management

Vendor Management

Technology Implementation

Network Operations

Job description

IHG is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you.

Do you see yourself as IT Manager (Pre-opening) with IHG?

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.

Your day to day:-

Essential Duties and Responsibilities:

• Initiate new technology planning, selection/specification process and implementation that would enhance business needs productivity

• Perform an assessment of hotel needs, determine priorities, objectives, prepare ROI and create capital expenditure budget in accordance to the Global Technology Standards.

• Ensure that the technology investments are well spent by effective decision-making, successful implementation, arranging and overseeing installation, hands on involvement, as well as directing support and troubleshooting.

• To sustain excellent relationship with vendors and interact positively to ensure that they meet or exceed contractual commitment, obtain quality service, support and pricing of technology projects and procurement.

• Monitor hotel technology (computer and Network) operation proactively to ensure minimal interruptions.

• To develop and consistently enhancing best practice process in order to increase colleagues productivity and to provide seemly guest service

• Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.