IT Manager (Infrastructure)

Foz One Sdn Bhd; Kulai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in contract manufacturing is seeking an IT Manager (Infrastructure) to oversee their IT infrastructure and services. The ideal candidate will have a strong background in technical support, network administration, and project management, with a degree in Computer Science or a related field. Join our dynamic team to contribute to innovative solutions and enhance enterprise operations.

Qualifications

• Minimum 3 years of relevant work experience required.
• Proactive and self-motivated individual.
• Strong interpersonal and communication skills.

Responsibilities

• Provide advanced support for network and systems.
• Manage IT projects and ensure service quality.
• Monitor system performance using various tools.

Skills

Technical Support

Network Administration

System Monitoring

Vendor Coordination

Backup and Recovery

Education

Degree / Diploma in Computer Science

Tools

Active Directory

Microsoft Exchange

VMware

Veeam

Job description

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FOZ One is a company dedicated to transforming ideas into life, empowering businesses worldwide. We offer state-of-the-art facilities at our vibrant HQ, featuring a rooftop commune, gym, and innovative spaces designed for collaboration and wellness. Join us to be part of FOZ One's branding transformation and immersive digital experiences, and thrive in a dynamic environment that values learning, growth, and cutting-edge innovation.

About the Role

An IT Manager (Infrastructure) is responsible for overseeing and ensuring the delivery, management, and continuous improvement of the organization’s IT infrastructure, systems, and services, which are essential for supporting enterprise applications and core business functions. This role involves close collaboration with IT Project Management, IT Security, and Business Applications teams to strategically align objectives, optimize infrastructure, and enhance service delivery for enterprise systems, end-user support, and corporate IT infrastructure.

Job Description

Network & Systems Support: Provide advanced (2nd level) support for network administration, hardware and software installation, maintenance, and implementation of PCs, servers, SAN storage, LAN/WAN/VPN infrastructure, and Data Center upkeep.

Vendor Coordination: Coordinate with vendors to ensure project implementation aligns with specifications, quality standards, and agreed timelines.

Backup & Recovery: Oversee regular backups of servers, network, and infrastructure configurations; periodically verify and test backup and recovery procedures.

IT Project Management: Manage IT projects, ensuring alignment with resource availability, timelines, and stakeholder requirements.

System Monitoring: Monitor PCs, networks, Data Centers, LAN/WAN/VPN security, and system resources (CPU, RAM, disk space, Telco lines, server racks, Data Center humidity, temperature) using monitoring tools to ensure optimal performance.

System & Infrastructure Enhancement: Continuously review and enhance systems and infrastructure to ensure security, efficiency, and alignment with business requirements.

Team Leadership: Supervise, lead, and coach team members to meet KPIs and support organizational goals.

Inventory & Licensing Management: Ensure proper control of IT inventory and software licensing to maintain compliance and support future needs.

Preventive Maintenance: Plan, schedule, implement, and assess preventive maintenance for all IT equipment to minimize downtime.

Contract & Warranty Management: Track, renew, and manage hardware and software maintenance agreements and warranties.

Business Continuity & Disaster Recovery: Review, develop, and improve the organization’s Business Continuity Plan (BCP) and disaster recovery strategy.

Service Transition Coordination: Collaborate with IT Support & Services teams to facilitate a smooth, effective service transition process.

Qualification & Requirements:

Degree / Diploma in Computer Science or related field

Preferable at least 3 years of working experience in the related field required for this position

Knowledge of ISO 9001 & ISO 14001

Knowledge of Data Centre Operations

Must be able to carry out technical support and implementation work

Excellent skills and experience in servers, WAN, LAN (wired and wireless), data backup and recovery, firewalls, Active Directory, Microsoft Exchange, VMware, End Point Protection, Veeam

Proactive and self-motivated

Trusted and obedient

Good interpersonal, communications and presentation skill

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Assistant Information Technology Manager? How many years' experience do you have as a manager / team lead? Do you have technical support experience? How much notice are you required to give your current employer?

Manufacturing, Transport & Logistics 1,001-5,000 employees

FOZ One is a premier contract manufacturer of household appliances based in Senai, Johor, Malaysia. With our headquarters in Malaysia, and operations extending to the Philippines and China, we boast a skilled workforce of 4000 across the Asia.

Since our establishment in 2004, we have accumulated over two decades of experience, positioning ourselves as industry frontrunners. We offer a wide array of services, ranging from offering OEM production to advanced design and engineering solutions.

Join our team and become part of the dynamic global collaboration, where individual talents and viewpoints drive the creation of solutions that leave a lasting impact across industries and regions.

FOZ One is a premier contract manufacturer of household appliances based in Senai, Johor, Malaysia. With our headquarters in Malaysia, and operations extending to the Philippines and China, we boast a skilled workforce of 4000 across the Asia.

Since our establishment in 2004, we have accumulated over two decades of experience, positioning ourselves as industry frontrunners. We offer a wide array of services, ranging from offering OEM production to advanced design and engineering solutions.

Join our team and become part of the dynamic global collaboration, where individual talents and viewpoints drive the creation of solutions that leave a lasting impact across industries and regions.

What can I earn as an Infrastructure Manager