IT Manager

Golden Fresh; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player in seafood processing is seeking a dynamic IT Manager to lead their IT team. This role involves enhancing operational efficiencies of IT infrastructure, ensuring support for current and future business needs, and mentoring team members. With a commitment to quality and innovation, this company offers a collaborative environment where your contributions will directly impact the success of their global operations. If you are passionate about technology and looking to make a difference in a thriving industry, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Parking

Insurance Scheme

2-Month Contractual Bonus

Qualifications

• 8+ years of experience in IT management within a manufacturing context.
• Strong background in ERP systems and IT infrastructure.

Responsibilities

• Lead the IT team to enhance operational efficiencies of IT infrastructure.
• Oversee daily monitoring and maintenance of IT systems.

Skills

Analytical Skills

Problem-Solving

Team Leadership

ERP Systems Knowledge

IT Infrastructure Management

Education

Degree in Computer Science

Diploma in Information Technology

Tools

Microsoft AX

Globodox

Job description

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• Lead the IT team in analyzing and recommending improvements to the overall operational efficiencies of IT infrastructure (Network, Server, Cloud Systems, Storage, Backup, etc.).
• Ensure IT infrastructure is prepared to support current and future business requirements.
• Lead the IT team to proactively address user requests, identify and troubleshoot problems, and provide timely advice to ensure smooth operation and availability of end-user systems.
• Oversee daily monitoring, patch updates, configuration reviews, and hardware replacements as necessary to maintain infrastructure health and performance.
• Liaise and negotiate with vendors to ensure projects, services, and tasks are completed according to agreed timelines, specifications, and budgets.
• Prepare and maintain technical documentation, system manuals, workflows, procedures, and guidelines in line with SOPs.
• Ensure timely completion of new equipment setups or configuration changes as per maintenance schedules or recommended updates.
• Conduct effective Program and System Integration Testing, gather feedback, and validate revisions to meet operational requirements.
• Support ERP system (Microsoft AX) and document management software (Globodox) for production procedures, ensuring compliance with quality standards.
• Assist all areas of IT infrastructure for continuous and smooth operations within the department.
• Mentor and develop the IT team to enhance technical skills and promote effective teamwork aligned with business objectives.
• Perform additional tasks or assignments as directed by management, adapting to evolving business needs.

Requirement:

• Degree or Diploma in Computer Science, Information Technology, or related field; professional IT certifications are a plus.
• Minimum of 8 years of experience in a manufacturing company, with relevant exposure to ERP systems.
• Strong analytical and problem-solving skills, with a proven track record of diagnosing and resolving software and hardware issues in a manufacturing context.

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• How many years of experience do you have as an Information Technology Manager?

Manufacturing, Transport & Logistics, 101-1,000 employees

Golden Fresh Sdn Bhd, a food processing and trading company with a global presence and world-class products, is seeking self-motivated individuals to further its growth. Golden Fresh has been at the forefront of quality and innovation in frozen seafood for the last two decades. With state-of-the-art manufacturing facilities, it has grown from one of the largest seafood processors in Malaysia to a global supplier of raw and value-added seafood. The company's success is driven by its core values: innovative, reliable, and sustainable, committed to producing the freshest, highest quality seafood, and fulfilling its promises. Golden Fresh continues to deliver excellence and create premium seafood products enjoyed worldwide.

Perks and benefits include Medical, Dental, Parking, Insurance Scheme, and a 2-month contractual bonus.