IT Manager

KLK Rubber Products; Ipoh; On-site; MYR 60,000 - 120,000; Full time

Job summary

A leading company in the rubber products industry is seeking an IT Manager to oversee IT teams and ensure system availability. The role involves managing user support, driving digitalization projects, and optimizing IT systems in a manufacturing environment. Candidates should have significant experience in IT support roles and possess a Bachelor's degree in Computer Science or related fields. If you're a strong leader with a passion for innovation, apply now!

Qualifications

• Minimum 10 years of experience in IT, with at least 5 in IT support.
• 5 years supervising or managing IT teams.
• Experience in manufacturing and programming is an added advantage.

Responsibilities

• Oversee site IT projects, including updates and migrations.
• Manage user helpdesk support and infrastructure availability.
• Drive digitalization and support automation in manufacturing.

Skills

Troubleshooting

Coordination skills

Multitasking

Education

Bachelor’s Degree in Computer Science/Information Technology

Tools

Microsoft Windows Servers

Active Directory

LAN/WAN/WLAN

Job description

Providing strategic direction, leadership & supervision for both site IT teams, fostering collaboration, innovation and continual improvement aligned with Group IT.

Overall responsible for site user helpdesk support, reliable infrastructure (Network, Cybersecurity) & systems (ERP and other applications) availability, working with relevant teams for implementation and compliance.

With the support of Group IT, to manage & optimize site-specific enterprise systems, including ERP (e.g., SAP, INFOR, etc.) and Analytics Platforms to support business operations.

Ensure relevant access controls and audit readiness across operations.

Oversee major site IT projects, including defining IT project timelines for system updates, upgrades, migrations, planned maintenance, etc.

Support the business in assessing and recommending IT improvements (Hardware/Software) that enable business value, ensuring alignment with operational goals and strategic needs.

Manage respective site IT budget allocation processes to ensure value-driven technology investments.

Establish and maintain complete documentation of infrastructure architecture, assets, and systems, IT Policies & Procedures, aligned with Group best practice guidelines and policies.

Provide timely updates & reports to management (Direct/Functional) on performance.

Drive digitalization of plant manufacturing and documentation systems, including supporting automation of manufacturing data consolidation and display, such as manufacturing dashboards, online systems, and others.

Requirements

Candidate must possess at least a Bachelor’s Degree in Computer Science/Information Technology or equivalent.

At least 10 years of working experience in the related field with at least 5 years in an IT support role.

At least 5 years supervising/managing IT teams.

Proven experience in manufacturing environments (e.g., furniture, shopfloor systems, plant automation, etc.). Experience in programming is an added advantage.

Hands-on experience in Microsoft Windows Servers, Active Directory, and networking such as LAN, WAN, WLAN.

Technical training or certifications in the technical field, including ITIL, are an added advantage.

Good team player with strong interpersonal, troubleshooting, coordination skills, and multitasking capabilities.

Experience working with Group IT is an added advantage.

Additional Information

Salary expectations to be added to your profile for insights.

Your application will include questions about your right to work in Malaysia, expected monthly salary, qualifications, and experience as an IT Manager.