IT Executive

IDMS Technologies; Seremban; On-site; MYR 30,000 - 60,000; Full time

Job summary

A leading IT company in Seremban seeks an IT Team Lead responsible for the design, development, and implementation of software applications. The role includes providing top-notch technical support, leading the IT team, and maintaining strong client relationships. Candidates should possess a Bachelor's degree and a minimum of 2 years of IT experience, with strong problem-solving and communication skills.

Qualifications

• Minimum of 2 years of experience in IT solution design.
• Strong understanding of copier technologies.
• Effective communication skills required.

Responsibilities

• Design, develop, and implement in-house software applications.
• Provide first-line technical support for IT issues.
• Lead and manage the IT team.

Skills

Problem Solving

Technical Support

Communication

Team Leadership

Analytical Skills

Programming

Education

Bachelor's degree in Information Systems

Tools

Printing Management Software

Java

PHP

HTML

C++

Job description

• Design, develop, and implement in-house software applications according to client needs.
• Analyze, test, and support users with technical issues.
• Provide demo presentations and training to clients, ensuring seamless integration with client requirements and ease of adaptation to new systems and processes.
• Provide first-line technical support for printers, desktops, laptops, hardware, software, and network-related issues.
• Troubleshoot and resolve a wide range of IT problems related to printers, including hardware failures, software glitches, and connectivity issues in a timely manner.
• Set up and maintain IT configurations.
• Coordinate with vendors for software upgrades.
• Maintain IT assets inventory and documentation.
• Document all support activities and maintain detailed records of incidents and resolutions.
• Participate in IT projects and system upgrades as required.
• Lead and manage the IT team.

Requirements:

• Bachelor's degree in Information Systems or related field.
• Strong understanding and technical skills in copier technologies (printers, copiers, scanners).
• Minimum of 2 years of experience in IT solution design and expertise in printing management software.
• Excellent problem-solving and analytical skills to diagnose and resolve complex technical issues.
• Effective communication skills, both written and verbal, to interact with clients and team members.
• Ability to work independently and as part of a team, with a focus on providing exceptional customer service.
• Proficiency in programming languages such as Java, PHP, HTML, and C++.

Note: The job posting does not indicate that it is expired; therefore, I assume it is active.