IT Executive

This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes.

You have been signed out. This service is set to sign out after {0} minutes of inactivity.

Job Description - IT Executive (HOT0BKRZ)

Work Locations

DoubleTree Penang Miami Beach Batu Ferringhi 11100

Hilton offers numerous opportunities across over 100 countries and territories, providing exceptional experiences to travelers worldwide. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, among others.

If you believe in the impact of global travel, consider joining Hilton as a Team Member. Our core mission is to delight our guests, Team Members, and owners.

Role Summary: The IT Executive is responsible for ensuring the smooth operation of the IT Department and managing hotel purchasing duties, procuring items at competitive prices without compromising quality.

What will I be doing?

As the IT Executive, your responsibilities include:

• Maximize hotel profitability through effective IT practices, training, and operational excellence.
• Reduce IT costs via strategic purchasing and maintenance negotiations.
• Identify opportunities to enhance revenue.
• Prepare and manage IT budgets and expenses.
• Establish and test business continuity plans.
• Provide high-quality IT services aligned with standards and best practices.
• Collaborate with management to optimize information utilization.
• Implement telephony services meeting minimum standards.
• Manage guest IT queries efficiently and securely.
• Maintain brand standards for guest and business IT services.
• Promote brand use and standards among IT suppliers.
• Ensure IT resources support business needs and are properly maintained.
• Assign data ownership and ensure security and compliance.
• Identify and train successors.
• Support other Hilton hotels and cross-train IT personnel.
• Manage vendor relationships and ensure security standards are met.
• Conduct self-evaluations of IT practices and manage local projects.
• Report to management on status, risks, and opportunities.
• Adhere to security and emergency policies and team member regulations.

Purchasing Responsibilities:

• Follow hotel purchasing policies.
• Obtain competitive quotes and negotiate with suppliers.
• Ensure timely procurement and documentation.
• Conduct market surveys and analyze trends.
• Safeguard petty cash and monitor contract prices.
• Maintain inventory and supplier knowledge.
• Ensure safety and compliance in work practices.
• Perform other duties as assigned.

Candidate Profile:

Ideal candidates will have:

• Five to seven years of IT management experience.
• At least one year in purchasing within hospitality.
• Technical knowledge of IT management in service organizations.
• Strong interpersonal and training skills.
• Project management and presentation skills.
• Fluency in English is preferred.
• Experience with supplies management and international hotel chains.

Working at Hilton:

Hilton is a leading global hospitality provider, committed to delivering exceptional guest experiences and fostering a supportive team environment. Join us to be part of a company that values innovation, service, and teamwork.