IT Business Analyst – Salesforce Marketing Cloud

Hilti (Canada) Corporation; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in the construction industry is looking for an IT Business Analyst to join their global IT team. This role focuses on shaping digital marketing solutions within a dynamic environment that values technology and innovation. Candidates should have strong analytical and problem-solving skills, experience with Salesforce Marketing Cloud, and a background in Information Systems or Computer Science.

Benefits

Continuous learning and development opportunities

Competitive rewards and career development

Cutting-edge projects in AI and cloud computing

Qualifications

• Min. 3 years of experience in Salesforce Marketing Cloud.
• Basic understanding of system integration technologies.
• Experience in agile working is a plus.

Responsibilities

• Engage with cross-functional teams to shape digital marketing solutions.
• Implement scalable systems and solutions in Marketing Cloud ecosystem.
• Ensure reliable operations and drive initiatives for Marketing Tech Platforms.

Skills

Analytical skills

Problem-solving

Communication

Team collaboration

Education

Bachelor’s or Master’s degree in Information Systems, Computer Science, or related fields

Tools

Salesforce Marketing Cloud

SAP

Microsoft Azure

Amazon Web Services

Job description

What's the role?

Be part of Hilti’s Global IT team for Marketing and Sales solutions where you will bring a direct impact on the marketing technology and bring customer experience to a new level. You will learn about the Hilti business, Marketing Automations and develop innovative solutions with multi scrum-teams running in full agile mode. You will be partnering with Hilti business stakeholders to discuss new ideas for data-driven and behavioral digital marketing to build the unique, omnichannel digital marketing solutions we need for our future success.

This is an excellent opportunity to join the global team and be part of us in this digital transformational journey.

What does the role involve?

As an ITBusiness Analyst,you will actively engage with cross-functional teams and work closely with strategic counterparts to shape the successes of Digital Marketing at Hilti. You will bridge the technical and business worlds as you design scalable systems and solutions that drive the company. You will be responsible to implement and to scale our Marketing Cloud ecosystem, which includes integrations with a mix of technologies that involve Salesforce, SAP, Microsoft Azure and Amazon Web Services.
With your problem-solving attitude and holistic approach, you ensure reliable operations and drive new initiatives to consolidate the Marketing Tech Platforms. In our cross functionalsetup, you candemonstrate an ability to work within a challenging and fast-moving environment to rapidly deliver services that have a broad business impact.

What you need is:

• Bachelor’s or Master’s degree in Information Systems, Computer Science, or related fields.
• Interested in digital marketing implementations covering business requirements, solution designing, and hands-on implementation.
• Min. 3 years of experience in Salesforce Marketing Cloud.
• Basic understanding of system integration technologies and/ or software development.
• Excellent analytical and problem-solving skills.
• Self-motivated, driven, and result-oriented, with a strong customer focus.
• Ability to effectively, collaboratively, and proactively work as part of a cross-functional team.
• Strong communication and interpersonal skills with the ability to work with widely diverse personalities.
• Be fluent in English (verbally and written).
• Experience in agile working is a plus.

Why should you apply?

At Hilti, we’re leading the digital transformationin the construction industry.With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data driven solutions,or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact,enabling smarter, more efficient, and safer construction processes worldwide.

We offer:

• Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
• A chance to work with global teams on solutions that are shaping the future of construction.
• Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.

If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you.

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more Kuala Lumpur | Hilti Careers