IT Business Analyst – Flexible Customer Payments (Junior)

Hilti (Canada) Corporation; Petaling Jaya; Hybrid; MYR 30,000 - 50,000; Full time

Job summary

A leading multinational company seeks a Junior IT Business Analyst for its Flexible Payments Program in Petaling Jaya, Malaysia. The role involves driving requirements for payment solutions while collaborating with cross-functional teams. Applicants should hold relevant degrees and possess strong communication skills, with opportunities for career advancement and comprehensive development in a performance-oriented culture.

Benefits

Competitive rewards

Comprehensive career development opportunities

Qualifications

• Experience in business analysis within digital payments or financial technology.
• Understanding of business processes in SD or FICO is beneficial.
• Willingness to learn and develop personally and for colleagues.

Responsibilities

• Drive requirements gathering and document validation with stakeholders.
• Participate in product release processes and ensure product stability post-implementation.
• Maintain documentation and track issues to improve future processes.

Skills

Technical acumen

Excellent communication skills

Customer orientation

Education

Bachelor's or Master’s Degree in Information Technology

Job description

What's the role?

Are you passionate about creating seamless, innovative payment experiences in the digital world?

As a Junior IT Business Analyst for our Flexible Payments Program you will play a significant role in shaping the future payment solutions for our customers. This role is suitable for candidates who are curious and interested in acquiring technical knowledge in S/4HANA, S/4HANA Cloud environment. Furthermore, the ideal candidate would be keen on understanding the payment trends and contribute to the diverse initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture SAP technology (i.e. SAP Digital Payments).

What does the role involve?

As a Junior IT Business Analyst for Flexible Payments you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with senior business analysts on delivering improvements, enhancements and scalable solutions. In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will contribute to ensuring the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner. By maintaining clear documentation and tracking of issues, you will drive proactive measures and improvements to prevent future disruptions.

In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up and thereby contributing directly to Hilti’s Lead 2030 strategy

What you need is:

• Bachelor'sDegree and/or Master’s Degree in Information Technology, Computer Science or other relevant education.
• Technical acumen and ability to work independently on tasks.
• Prior experience in business analysis within digital payments or financial technology in an S4/HANA (Private/Public) environment is a plus.
• Understanding of business processes in SD or FICO, in the context of a globally operating enterprise.
• Willingness to learn and develop yourself and your colleagues.
• Excellent communication skills, high commitment, self-responsibility, and customer orientation.
• Willingness to work in an international/virtual/geographically dispersed team.

Why should you apply?

Become a valuable member of our highly professional and international team and meet the challenges of a global multinational company using the latest technologies. You will have the freedom to act in your area of responsibility while you can count of the support of your colleagues to master the challenges ahead. This position provides excellent career prospects in a dynamic environment as well as excellent opportunities to develop yourself to higher levels, being it in the Hilti’s finance and controlling community or within Global IT. We have a clearly defined career development track for every individual employee and an excellent team which are duly rewarded by performance.

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more Kuala Lumpur | Hilti Careers