IT Assistant

Tastiway; Alor Setar; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology solutions company in Alor Setar is looking for an IT Assistant to join their team. This full-time role involves providing IT support, troubleshooting hardware and software issues, and assisting in the maintenance of computer systems. Candidates should have at least 1 year of experience and strong problem-solving skills. The company offers career development opportunities, flexible work arrangements, and health initiatives.

Benefits

Career development opportunities

Flexible work arrangements

Health and wellness initiatives

Qualifications

• Minimum of 1 year of experience in an IT support or help desk role.
• Strong troubleshooting and problem-solving skills required.
• Good understanding of computer hardware, software, and network concepts.

Responsibilities

• Providing first-line IT support for hardware and software issues.
• Assisting with installation and maintenance of computer systems.
• Responding to IT inquiries and providing timely solutions.

Skills

Troubleshooting and problem-solving

Communication skills

Customer service skills

Understanding of hardware and software

Ability to work independently

Familiarity with Microsoft Office

Job description

About the role

We are seeking an enthusiastic IT Assistant to join our dynamic team at Tastiway Sdn Bhd in Alor Setar, Kedah. As an IT Assistant, you will play a crucial role in providing IT support and assistance to our employees, ensuring the smooth operation of our technology infrastructure. This is a full-time position, offering the opportunity to develop your skills and contribute to the success of our growing company.

What you'll be doing

• Providing first-line IT support and troubleshooting for a range of hardware and software issues
• Assisting with the installation, configuration, and maintenance of computer systems, applications, and peripheral devices
• Responding to IT-related inquiries and requests from employees, and providing guidance and solutions in a timely manner
• Performing basic network and internet connectivity troubleshooting
• Collaborating with the IT team to identify and implement process improvements
• Maintaining accurate records and documentation of IT support activities
• Providing training and support to employees on the use of various software and systems

What we're looking for

• Minimum of 1 year of experience in an IT support or help desk role
• Strong troubleshooting and problem-solving skills
• Good understanding of computer hardware, software, and network concepts
• Excellent communication and customer service skills
• Ability to work effectively both independently and as part of a team
• Familiarity with common office productivity software (e.g., Microsoft Office)
• Proactive and adaptable approach to learning and tackling new challenges

What we offer

At Tastiway Sdn Bhd, we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Career development opportunities: We are committed to supporting your professional growth and provide training and mentorship to help you advance your career.
• Flexible work arrangements: We understand the importance of work-life balance and offer flexible work options to suit your needs.
• Health and wellness initiatives: We prioritise the well-being of our employees and offer various health and wellness programs to support your overall well-being.

About us

Tastiway Sdn Bhd is a leading provider of information and communication technology solutions in Malaysia. Our mission is to empower our clients with cutting-edge technology and innovative solutions that drive their business success. With a team of dedicated professionals and a commitment to excellence, we have established a strong reputation in the industry and continue to grow our business across the region.

If you are passionate about technology and eager to contribute to our dynamic team, we encourage you to apply for this exciting opportunity. Please submit your application now to take the first step towards joining Tastiway Sdn Bhd.