IT Applications Manager ( Healthcare)

Krisvconsulting Services Pte Ltd; Kuala Lumpur; On-site; MYR 65,000 - 85,000; Full time

Job summary

A leading IT consulting firm is seeking an experienced IT Application Software specialist with a strong background in healthcare systems. The role includes project management, user training, and troubleshooting support for various IT applications. Candidates must possess significant technical expertise and the ability to communicate effectively within teams.

Qualifications

• 10+ years of experience in IT, preferably with healthcare exposure.
• Experience in Health Information systems and ERP, particularly in Patient Billing and Financial Systems.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Participate in testing and supporting IT Application Software.
• Assist in project planning, user training, and system integrations.
• Improve workflows and provide recommendations for automation.

Skills

Leadership

Data Analysis

Communication

Problem Solving

Education

Diploma/Advanced/Higher/Graduate Diploma/bachelors degree in Information Technology or equivalent

Job description

Responsibilities:

• Participate in the testing, implementation, troubleshooting and support of IT Application Software.
• Assist in project planning, scheduling, user requirement gathering, GAP analysis, System Integration Testing (SIT), User Acceptance Testing (UAT), user training throughout the project implementation.
• Assist to plan and roll out IT Application Software patches and upgrade
• Provide direct support to end users, working within the established support framework that includes business and IT input.
• Assist to resolve IT Application Software issue with vendors and key stakeholders to ensure the smooth implementation of the IT Projects.
• Consistently strive to improve knowledge and skillsin the development of IT Application Software (HIS / ERP) and processes and work cooperatively within business user and IT to develop resolutions to issues in response to user requests and concerns.
• Take responsibility for own workload and keep others informed, highlighting potential problem, and suggesting solution to ensure continuity of service delivery.
• Ensure maximum use and efficiency of IT Application Software (HIS/ ERP), by performing regular analysis and assessment of functional workflow and provide recommendations for the automation of manual processes.
• Perform other related duties as may be assigned or delegated by the Superior or any other person as directed from time to time.

Requirements:

• Possess at least Diploma/Advanced/Higher/Graduate Diploma/bachelors degree in Information Technology or equivalent.
• At least 10 year(s) of working experience in the related field preferably with healthcare exposure an added advantage is required for this position
• Experience in Health Information system & ERP; specially areas of Patient Billing, Insurance, Doctor Fee, Backend Financial Systems etc will be preferred.
• Ability to lead a team
• Ability to work effectively individually and as part of a collaborative team.
• Ability to work on several complex issues at the same time.
• Ability to collect, analyze, and present data at various audience levels.
• Willing to travel