IT Application Admin II

Jabil Circuit; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated Application Administrator to maintain and support eCommerce business systems. This role involves leading EDI projects, developing test plans, and collaborating with various teams to ensure smooth operations. The ideal candidate will possess strong customer service and communication skills, along with a solid understanding of Microsoft SQL Server and BizTalk 2004. Join a forward-thinking company that values innovation and continuous improvement, where your contributions will be integral to enhancing operational efficiency and supporting trading partners effectively.

Qualifications

• Strong customer service and communication skills are essential.
• Good knowledge of Microsoft SQL Server and BizTalk 2004 is required.

Responsibilities

• Maintain and support existing eCommerce business systems.
• Provide leadership in EDI projects and develop test plans.
• Drive continuous improvement and streamline processes.

Skills

Customer service skills

Effective communication skills

Analytical skills

Problem-solving skills

Organizational skills

Ability to follow directions

Logical skills

Tools

Microsoft SQL Server 2004

Gentran Integration Suite

Microsoft BizTalk 2004

SAP

Microsoft operating systems

Unix

Job description

JOB SUMMARY

Maintain & support existing eCommerce business system applications: Sterling GIS, BizTalk 2004, and all associated support systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ability to perform all duties of the Application Administrator I.
2. Provide leadership in EDI projects for both Customers and Vendors.
3. Develop & execute test plans.
4. Interact with functional resources to understand &/or clarify requirements.
5. Develop architectural and process solutions per our technical analysis to match functional specifications.
6. Work with senior eCommerce programmers to prepare technical specifications for more complex projects.
7. Provide assistance to EC Operations staff in supporting Trading Partners as required.
8. Participate in the exchange of ideas and information within the department.
9. Ask questions; encourage input from team members.
10. Provide regular updates to appropriate managers.
11. Identify creative ways to reduce costs by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
12. Drive continuous improvement through trend reporting analysis and metrics management.
13. Assure that procedures and work instructions are efficient and not redundant.
14. Offer new ideas and suggestions for improvement; identify and implement new practices and processes that are “best in field.”
15. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
16. Confer with reporting manager on complex or unusual situations.
17. Establish new measurement systems if/where possible.
18. Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
19. Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety, and Quality).
20. Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
21. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
22. Understand and embrace the business and IT strategic direction.
23. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
24. Comply and follow all procedures within the company security policy.
25. May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

1. Customer service skills as well as effective communication skills – both verbal and written.
2. Ability to follow written and verbal directions.
3. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix; Knowledge of Gentran Integration Suite.
4. Understanding of object-oriented concepts.
5. Understanding of database objects, tables, views, keys, indexes, stored procedures.
6. Understanding of software design methodologies.
7. Working knowledge of Microsoft SQL Server 2004.
8. Knowledge of Microsoft operating systems and networks.
9. Knowledge of SAP and IDOC processing.
10. Knowledge of Microsoft BizTalk 2004; EDI standards ANSI, EDIFACT; Rosettnet Standard PIP 2.0.
11. Good logical, analytical & mathematical skills.
12. Good organizational skills.
13. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
14. Ability to define problems, collect data, establish facts, and draw valid conclusions.
15. Ability to operate a personal computer including using a Windows-based operating system and related software.
16. Advanced PC skills, including training and knowledge of Jabil’s software packages.
17. Ability to write simple correspondence; read and understand visual aids.
18. Ability to apply common sense understanding to carry out simple one- or two-step instructions.
19. Ability to deal with standardized situations with only occasional or no variables.
20. Ability to read and comprehend simple instructions, short correspondence, and memos.
21. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
22. Ability to compute rate, ratio, and percent and to draw and interpret graphs.