IT Administrator

Paydibs; Kuala Lumpur; On-site; MYR 35,000 - 60,000; Full time

Job summary

A leading company seeks a proactive IT Administrator to manage internal systems and support users. The role encompasses user management, security compliance, and technical support, requiring 2–4 years’ experience in corporate IT. This position offers opportunities to enhance operational efficiency while ensuring a secure IT environment.

Qualifications

• 2–4 years’ experience in corporate IT or similar roles.
• Working knowledge of Microsoft 365 Admin, Google Admin Console.
• Familiarity with endpoint protection platforms.

Responsibilities

• Manage user accounts and enforce security policies.
• Conduct monthly IT operations and asset checks.
• Provide first-level IT support and document incidents.

Skills

User Management

Endpoint Security

Cloud Administration

Technical Support

Networking

Education

Bachelor's Degree in IT or related field

Tools

Microsoft 365

Google Workspace

VPN platforms

Bitdefender

CrowdStrike

Job description

Add expected salary to your profile for insights

We are looking for a proactive and detail-oriented IT Administrator to manage internal systems, support users, and handle monthly operational routines. This role includes managing endpoint security, cloud billing reviews, asset inventories, and supporting the company’s secure IT environment in compliance with regulatory standards like PCI DSS 4.0.

Key Responsibilities

User & Access Management

Provision, modify, and revoke user accounts in Microsoft 365, Google Workspace, and VPN platforms.

Enforce multi-factor authentication (MFA) and password policies across all systems.

Support onboarding/offboarding by preparing laptops, credentials, and access configurations.

Monitor endpoint antivirus status and threat events (Bitdefender, CrowdStrike, etc.).

Ensure all workstations are updated, encrypted, and compliant with internal IT policies.

Maintain and troubleshoot Windows/macOS/Linux workstations and shared resources (printers, scanners, file servers).

Manage basic network configurations (router, firewall, DNS, Wi-Fi, IP assignments).

Monthly IT Operations

Review and document cloud provider billing (e.g., Huawei Cloud, Azure) to flag cost anomalies or usage spikes.

Audit and log endpoint antivirus status across all devices monthly.

Perform monthly patch and update checks on corporate devices and IT infrastructure.

Conduct scheduled asset inventory checks, ensuring asset tags, assignment, and return status are up to date.

Asset & Procurement

Maintain an accurate asset register for laptops, mobile devices, licenses, and network equipment.

Handle IT procurement and warranty claims.

Work with vendors to support hardware lifecycle and renewals.

Technical Support

Act as first-level support for internal IT issues.

Manage IT helpdesk tickets and escalate when needed.

Document incident resolutions and maintain standard operating procedures.

Requirements:

2–4 years’ experience in corporate IT, system admin, or endpoint/security management.

Working knowledge of Microsoft 365 Admin, Azure AD, and Google Admin Console.

Comfortable with Windows, macOS, and basic Linux environments.

Basic networking understanding: DHCP, VLAN, firewall rules, and VPN routing.

Familiar with endpoint protection platforms and remote access tools.

Nice to Have

Familiarity with cloud cost reporting tools or cloud budget alerts.

Experience in PCI DSS, ISO 27001, or regulated IT environments.

Comfortable using inventory systems or asset tracking tools (e.g., GLPI, Snipe-IT).

Exposure to scripting (PowerShell, Bash) for automation tasks.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Administrator?

Paydibs Sdn Bhd is a Bank Negara–regulated payment service provider under the Financial Services Act 2013. It enables businesses to accept e-payments via its proprietary solutions—Paydibs Pay for in-store QR/e-wallet payments (Alipay, TNG, Boost, etc.) integrated with POS and mobile devices, and Paydibs Checkout for online payments via Visa, MasterCard, FPX, and e-wallets. With robust fraud protection, real-time notifications, and easy API integration, Paydibs simplifies payment acceptance.

Paydibs Sdn Bhd is a Bank Negara–regulated payment service provider under the Financial Services Act 2013. It enables businesses to accept e-payments via its proprietary solutions—Paydibs Pay for in-store QR/e-wallet payments (Alipay, TNG, Boost, etc.) integrated with POS and mobile devices, and Paydibs Checkout for online payments via Visa, MasterCard, FPX, and e-wallets. With robust fraud protection, real-time notifications, and easy API integration, Paydibs simplifies payment acceptance.

What can I earn as an Information Technology Administrator