IT Admin

Always Marketing (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A technology services company in Kuala Lumpur is seeking an IT Support Specialist to monitor and maintain IT systems. The ideal candidate will have at least 3 years of experience in IT support and system administration, with extensive knowledge of networks and security practices. The role involves training new employees and ensuring efficient IT operations.

Qualifications

• Minimum 3 years of IT Support and system administration experience.
• Experience with IT systems, networks (VPN, Active Directory, Enterprise WiFi, firewall).
• Knowledge of best practices in IT administration and system security.

Responsibilities

• Monitor and maintain networks and servers.
• Upgrade, install, and configure new hardware and software.
• Create user accounts and perform access control.
• Train new employees on IT policies and provide support.

Skills

IT Support

System Administration

Problem-Solving

Leadership

Communication

Analytical Skills

Job description

Job Duties

• Monitoring and maintaining networks and servers
• Upgrading, installing and configuring new hardware and software to meet company objectives
• Implementing standard operating procedures to ensure proper employee on-boarding with the right IT equipment and tools
• Creating user accounts and performing access control
• Performing diagnostic tests and debugging procedures to optimize computer systems
• Documenting processes, as well as backing up and archiving data
• Developing data retrieval and recovery procedures
• Designing and implementing efficient end-user feedback and error reporting systems
• Training new employees on IT related policy, data security, as well as providing IT support
• Keeping up to date with advancements and best practices in IT administration

Ideal Skills / Knowledge

• A minimum of 3 years of IT Support and system administration
• Extensive experience with IT systems, networks (VPN, Active Directory, Enterprise WiFi, firewall) and related technologies
• Solid knowledge of best practices in IT administration and system security
• Exceptional leadership, organizational, and time management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Self-motivated & proactive