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Join a forward-thinking company dedicated to enhancing lives through innovative technology. As a Leader in Incoming Quality Assurance, you will manage a team of inspectors, ensuring compliance with quality standards while fostering a culture of excellence. This role offers the chance to influence product quality in a dynamic environment, where your skills in QA/QC will be pivotal. If you thrive in a team-oriented setting and are passionate about quality assurance, this opportunity is perfect for you. Be part of a mission-driven organization that values your contributions and supports your professional growth.
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Title: Leader, Incoming Quality Assurance (IQA) Inspection
Department: Quality
Manager/Supervisor: Manager, Supplier Quality
Position Overview:
The successful candidate will be responsible for leading a team of IQA inspectors in managing the inspection of incoming materials to support Insulet Malaysia manufacturing.
Responsibilities:
• Manage and coach a team of IQA inspectors focusing on performance, behaviors, product quality, and inspection effectiveness.
• Document and report status of IQA inspection, shifty, daily, weekly and monthly.
• Provide timely performance feedback to personnel and responsible for delivering annual performance appraisals.
• Ensure the compliance of inspection procedures and work instructions, effective inspection and Good Lab Practices (GLP) to enhance product quality.
• Ensure timely training and on-boarding of new employees.
• Train and mentor IQA inspectors on the IQA inspection procedures and test equipment skills.
• Ensures inspection output meets targeted output without compromising quality.
• Perform first level troubleshooting on IQA issues and escalate issues when necessary.
• Support quality management processes like raising NCMR, following up SCAR, managing MRB etc and other duties when required.
Requirements:
• Minimum Diploma in a related field of study or with a combination of education and experience.
• 1 - 3 years of on-the-job QA/QC inspection experience in visual inspection, precision measurement instruments and PCBA inspection, preferably in medical device industry.
• Proficient in both English and Malay language.
• Experience in a start-up production environment is a plus.
• Familiarity with measuring instrumentation such as CMM, optical gauging, microscopes, micrometers, calipers, feeler gauges, dial indicators, and other measurement/visual tool experience will be preferred.
• Excellent attention to detail, good organization, and capable of working independently with minimal supervision.
• Experience in GDP (Good Documentation Practices) & legible handwriting
• Knowledge of GLP (Good Lab Practices) will be a plus.
• Microsoft Excel and data entry skills.
• Team player and ability to communicate effectively with supervisor and other employees.
• Able to perform tasks with accuracy and reliability.