Interpreter - Mandarin - Work-From-Home

Teleperformance; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading global service provider in Kuala Lumpur seeks a skilled language interpreter. The role involves providing interpretation services during calls, requiring expertise in industry terminology across multiple sectors. Candidates must possess strong listening skills, a B2 CEFR English Level or higher, and the ability to work from home. Strong cultural awareness and neutrality during conversations are essential for success in this role.

Qualifications

• Ability to handle both simple and complex conversations.
• Expertise in industry terminology related to various sectors.
• B2 CEFR English Level proficiency along with other languages.

Responsibilities

• Provide language interpretation between speakers.
• Handle telephone or video calls for interpretation.
• Process information quickly and maintain accuracy.

Skills

Language interpretation

Excellent listening skills

Cultural sensitivity

Bilingual fluency

Job description

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or
  complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication
  with the permission or at request of the client
• B2 CEFR English Level bilingual wih other required languages
• Able to work from home on a permanent basis