Internship - Process Automation (Transformation Office)

Credit Guarantee Corporation Malaysia Berhad; Selangor; On-site; MYR 13,000 - 27,000; Part time

Job summary

Credit Guarantee Corporation Malaysia Berhad (CGC) offers an internship in Process Automation within the Transformation Office. The role focuses on automation technologies, balancing rapid deployment with thorough testing and quality assurance of scripts and tools.

The intern will gain hands-on experience with VBA and Power Automate, assist in agile project activities, document processes, and contribute to efficiency improvements across processes.

Qualifications

• Pursuing a Bachelor's degree in CS, IT, math or computer engineering.
• Strong analytical abilities, communication, attention to detail and teamwork.
• Adaptable with a proactive attitude toward improvement.

Responsibilities

• Develop and maintain automation scripts to automate routine tasks.
• Assist in coordinating and executing agile project activities.
• Work with automation systems and address routine errors.
• Document processes and procedures for future reference.
• Contribute to process mapping, automation, and efficiency improvements.
• Interact with technical teams and business users to share test information.

Skills

Analytical abilities

Effective communication

Attention to detail

Adaptability

Teamwork

Continuous improvement

Education

Bachelor’s degree in Computer Science / Mathematics / Information Technology / Computer Engineering

Tools

VBA

Power Automate

Job description

Internship - Process Automation (Transformation Office)

This position is responsible for supporting our Process Automation team in automation activities, with a focus on the latest automation technologies and determining their applicability to current processes. The intern will gain hands‑on experience in balancing the need for rapid deployment of automation solutions with the thorough testing and quality assurance of scripts and tools.

This internship offers an excellent opportunity in adapting to the dynamic nature of automation projects, which may require quick learning and application of new programming languages or tools.

Job Responsibilities:

Develop and maintain automation scripts, primarily written in VBA and Power Automate, to automate routine tasks and processes.

Assist in the coordination and execution of agile project activities to realize business process automation objectives.

Work with automation systems and software, addressing routine automation errors as they arise.

Document processes and procedures for future reference and to aid in the automation process.

Contribute to process improvement programs, focusing on process mapping, automation, and operational efficiency.

Interact with technical teams and business users to identify and share test information and procedures.

Job Requirement:Education: Current enrollment in a Bachelor’s degree program in Computer Science, Mathematics, Information Technology, Computer Engineering.Skills & Abilities: Strong analytical abilities, effective communication, attention to detail, adaptability, teamwork, proactive attitude towards continuous improvement.

Credit Guarantee Corporation Malaysia Berhad (CGC) was established on 5 July 1972. CGC aims to assist Micro, Small and Medium‑Sized Enterprises (MSMEs) with inadequate or without collateral and track record to obtain credit facilities from financial institutions by providing guarantee cover on such facilities.

Over the last 50 years, CGC has continuously evolved in meeting MSMEs’ financing needs. It has progressed from being a traditional guarantee provider to a financially sustainable institution, providing guarantee and financing products for MSMEs. Enabling small businesses to ceaselessly reinvent their models in meeting current transformation prerequisites.

CGC is 78.6% owned by Bank Negara Malaysia (BNM), with the remainder held by various Financial Institutions (Fis) and Development Financial Institutions (DFls). Our stakeholders propel our agenda for financial inclusion and are directly involved in what we do.

With various progressive initiatives implemented, MSMEs enjoy expansive and accelerated access to financing. Strategic innovative alliances between CGC and leading Fis and DFls have sanctioned comprehensive financing through our various Portfolio Guarantee (PG) schemes. In addition, our Wholesale Guarantee schemes provide guarantee coverage to Fis' financing facilities. We also offer financing products for contract financing to ensure that MSMEs constantly remain dynamic and enterprising.

As of 31 December 2022, CGC had provided MSMEs with over 522,000 guarantees and financing valued at over RM90.3 billion, impacting nearly 370,000 MSMEs.

CGC embarked on its digitalisation pathway in 2018, launching imSME, our pioneer fintech venture. This customised online platform matches MSMEs with suitable financing facilities from Fis, DFls, P2P players and Crowdfunding. As Malaysia's first online MSME financing/loan referral platform, imSME is a one-stop centre for MSMEs to select the most advantageous facility available in the market, tailored for their financing needs.